Red Hat Bugzilla – Bug 81243
Installer hangs when no (PS/2) mouse has been found.
Last modified: 2007-04-18 12:49:33 EDT
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Description of problem:
On my testmachine, a HP NetServer LD Pro (Pentium Pro 166, 64 MB class) Anaconda
did not find a PS/2 mouse (it *does* have one, also a PS/2 keyboard).
When it said it that it did not find a mouse, it (Anaconda) hung.
(well it appeared that it hung, the keyboard was not responding to keypresses
and also the capslock key did not turn on the led on that key, same situation
for the numlock key).
After powering down the machine using the power button I used "linux noprobe",
but that did not help, it still crashed while asking which mouse I got.
Some information :
This NetServer did not have a well enough supported video card for a graphical
I tried installing Phoebe 8.0.92 via NFS using the 2 bootfloppies.
This machine did not have problems running Red Hat 7.2. At the moment it is
still running RH 7.2, because the crashed Phoebe installation had not reached
I'll be happy to report more information - if required - using the tools
provided with Red Hat 7.2.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. (reproduced twice)
2. Install Phoebe 8.0.92 via NFS in textmode (no graphical mode supported).
Anaconda 'froze' while probing for mouse (no capslock, numlock, or scroll-lock
keypress triggered corresponding leds).
With "linux noprobe" Anaconda still froze asking which PS/2 mouse I got.
Anaconda should not freeze during the mouse probe / mouse selection screen.
I will attach some output from Red Hat 7.2 on this machine.
Created attachment 89196 [details]
Output of "dmesg"
Created attachment 89197 [details]
Output of "lsdev"
Created attachment 89198 [details]
Output of "lspci -v"
Created attachment 89199 [details]
Output of "cat /proc/ioports"
This bug is very similar to #80293, just that for some reason it doesn't detect
his ps/2 mouse when it is there.
Most certainly a kernel issue.
I have experienced the same behaviuor during (anaconda) AND after installation
When I tried textmode installation (from local CDROM), testing of media was OK,
but then when continued it always hangs without PS/2 mouse.
I have got COM1 mouse and tried even without mouse - it always hanged.
When I attached PS/2 mouse of the same type (Genius NetScroll+) everything
worked just fine.
After installing kudzu seems to have the same behaviour - it always hangs the
keyboard. It is not possible to enter anything, switch to other virtual console
or even use of the ALT-SysRq-k combination doesn't kill the application. Only
way is to kill it remotely via ssh or telnet.
Whe I run the kudzu remotely nothing strange happens.
Created attachment 90117 [details]
hardware configuration of machine where installator hangs without ps/2 mouse
hardware configuration of machine where installator and kudzu hangs without
Problem with Kudzu hangup withouth PS/2 mouse is gone with kudzu version from
Sorry I don't have a full cdset of 8.0.94 to test the installator too.
Successfully installed Red Hat Linux release 9 (Shrike) from scratch on this PC.
The problem with the keyboard locking up did not occur.
I tested the installation of Shrike twice, one time with a PS/2 mouse attached
and one time without a mouse attached to the machine.
Resolving bug with resolution CURRENTRELEASE.