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Bug 815309

Summary: [Doc]Some incorrect steps in the " 9.2 Installing the Windows Balloon driver "
Product: Red Hat Enterprise Linux 6 Reporter: hongming <honzhang>
Component: doc-Virtualization_Host_Configuration_and_Guest_Installation_GuiAssignee: Dayle Parker <dayleparker>
Status: CLOSED DUPLICATE QA Contact: ecs-bugs
Severity: high Docs Contact:
Priority: high    
Version: 6.3CC: dayleparker, dyuan, mzhan, qzhang, rwu
Target Milestone: rcKeywords: Documentation
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-05-10 05:29:04 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
actual results
none
Expected result 01
none
Expected result 02
none
Expected result 03 none

Description hongming 2012-04-23 10:39:58 UTC
Description of problem:
There are three incorrect steps  in the section "9.2 Installing the Windows Balloon driver" of Virtualization Host Configuration and Guest Installation Guide.
http://docs.redhat.com/docs/en-US/Red_Hat_Enterprise_Linux/6/html/Virtualization_Host_Configuration_and_Guest_Installation_Guide/ch09s02.html

Version-Release number of selected component (if applicable):
virtualization Document Edition 0.2

How reproducible:
100% 

Steps to Reproduce:
1.
2.
3.
  
Actual results:

1. Install the virtio-win package, either directly from RHN or through the yum packaging system.
2. Mount the /usr/share/virtio-win/virtio-win.iso file as a CD-ROM to the Windows virtual machine.
3. Copy the Ballon\ directory from the mounted CD-ROM to the system drive (C:\).
4. Download the devcon.exe utility for your system architecture by following the instructions at this URL: http://social.technet.microsoft.com/wiki/contents/articles/how-to-obtain-the-current-version-of-device-console-utility-devcon-exe.aspx. Then, copy it to C:\Balloon\2k8\x86 or C:\Balloon\2k8\x64, depending on your system architecture.
5. Open a command terminal. Navigate to the location of the devcon utility and run the following command:
      devcon install BALLOON.inf "PCI\VEN_1AF4&DEV_1002&SUBSYS_00051AF4&REV_00"
6. Restart Windows for changes to take effect.

According above guidance (step3 ~ step5) , user can't successfully install virtio ballon driver.


Expected results:

1. Install the virtio-win package, either directly from RHN or through the yum packaging system.
2. Mount the /usr/share/virtio-win/virtio-win.iso file as a CD-ROM to the Windows virtual machine.
3. Open Device Manager in  windows virtual machine and Select the  PCI standard RAM Controller below System devices.
4. Right-click Update Driver Software... and click Browse my computer for driver software , then select the correct location(e.g. E:/Balloon/w7/amd64) from the mounted CD-ROM according to your guest os information and click next.
5. After the driver is installed successfully ,click OK.  The VirtIO Balloon Driver will occurs below System
6. Restart Windows for changes to take effect.  


Additional info:

Comment 1 hongming 2012-04-23 10:47:56 UTC
Created attachment 579486 [details]
actual results

Comment 2 hongming 2012-04-23 10:50:21 UTC
Created attachment 579489 [details]
Expected result 01

Comment 3 hongming 2012-04-23 10:51:20 UTC
Created attachment 579490 [details]
Expected result 02

Comment 5 hongming 2012-04-23 10:52:04 UTC
Created attachment 579494 [details]
Expected result 03

Comment 7 Dayle Parker 2012-05-10 05:29:04 UTC
Hi Hongming,

This section was included in erroneously in this document, and will be removed as part of the update to Red Hat Enterprise Linux 6.3.

The procedures in the 6-Beta documentation, specifically the sections 10.2, "Installing the drivers on an installed Windows guest", and 10.3, "Installing drivers during the Windows installation" should hopefully solve the issue.

Please refer to these links for the procedures:

http://docs.redhat.com/docs/en-US/Red_Hat_Enterprise_Linux/6-Beta/html/Virtualization_Host_Configuration_and_Guest_Installation_Guide/form-Virtualization_Host_Configuration_and_Guest_Installation_Guide-Para_virtualized_drivers-Mounting_the_image_with_virt_manager.html

http://docs.redhat.com/docs/en-US/Red_Hat_Enterprise_Linux/6-Beta/html/Virtualization_Host_Configuration_and_Guest_Installation_Guide/form-Virtualization_Host_Configuration_and_Guest_Installation_Guide-Para_virtualized_drivers-Installing_with_a_virtualized_floppy_disk.html

Thank you,
Dayle

*** This bug has been marked as a duplicate of bug 752738 ***