Red Hat Bugzilla – Bug 81743
neat crashes when attempting to add a new device
Last modified: 2007-04-18 12:49:44 EDT
Description of problem: After doing a fresh install of RH 7.3, we used "neat" to add a new device. Selecting the "Devices" tab and clicking "Add" gives: Please visit http://bugzilla.redhat.com/bugzilla/ ! File a bug against component redhat-config-network. Thank you! Traceback (innermost last): File "/usr/sbin/neat", line 1402, in ? gtk.mainloop() File "/usr/lib/python1.5/site-packages/gtk.py", line 2676, in mainloop _gtk.gtk_main() File "/usr/lib/python1.5/site-packages/libglade.py", line 28, in __call__ ret = apply(self.func, a) File "/usr/sbin/neat", line 473, in on_deviceAddButton_clicked interface = NewInterfaceDialog() File "/usr/sbin/../share/redhat-config-network/netconfpkg/gui/NewInterfaceDialog.py", line 82, in __init__ iface = iface_creator (self.toplevel, do_save = None, druid = self.druid) File "/usr/sbin/../share/redhat-config-network/netconfpkg/gui/EthernetInterface.py", line 101, in __init__ self.hwDruid = ethernetHardware(self.toplevel) File "/usr/sbin/../share/redhat-config-network/netconfpkg/gui/EthernetHardwareDruid.py", line 64, in __init__ self.setup() File "/usr/sbin/../share/redhat-config-network/netconfpkg/gui/EthernetHardwareDruid.py", line 118, in setup list.append(modInfo[i]['description']) KeyError: description Version-Release number of selected component (if applicable): How reproducible: very Steps to Reproduce: 1. Start "neat" 2. Select "Devices" tab 3. Click "Add" Actual results: Python error Expected results: Additional info:
We get a similar error if the "Hardware" -> "Add" is selected.
One more data point: Our standard install procedure is to install all the packages from the CD, then apply all the appropriate RPMs from the "updates" directory - that's what I was referrring to when I said that this is a freshly installed 7.3 system. I've verified that this problems occurrs on two different installations (a laptop and a desktop), but it *doesn't* happen if I only install the packages on the CD. I'll try to track down which package update is causing the problem
This seems to be related to the kernel-2.4.18-19.7.x, even if it's not the currently running kernel. To duplicate, install redhat 7.3, up2date everything except the kernel. Verify that neat still functions when selecting Devices tab and clicking Add. Up2date kernel to 2.4.18-19.7.x. Run neat again and duplicate the error (no need to boot the updated kernel, it will still break while running the old kernel). rpm -e kernel-2.4.18-19.7.x and neat will again function correctly.
Yes, I was able to do exactly that. Do you expect a fix? Or, is the only workaround to stick with the original kernel from the CD distribution?
FYI - users are seeing this too :^O. This config stuff is really, really fragile. I just did a fresh 7.3 install from CDs (had to make new ones from iso downloads 'cause my boxed set cds wouldn't work on this machine), configured my first network card (mostly by hand/tweaked with neat). All was well until I ran up2date and installed all the available updates (ignoring the fact that the up2date installer is brain dead about disk space for the moment). Now anytime I attempt to touch any ethernet related configuration component in neat I get crashes. Here is just one sample: Traceback (innermost last): File "/usr/sbin/neat", line 1402, in ? gtk.mainloop() File "/usr/lib/python1.5/site-packages/gtk.py", line 2676, in mainloop _gtk.gtk_main() File "/usr/lib/python1.5/site-packages/libglade.py", line 28, in __call__ ret = apply(self.func, a) File "/usr/sbin/neat", line 1248, in on_hardwareEditButton_clicked self.showHardwareDialog(type, true) File "/usr/sbin/neat", line 1269, in showHardwareDialog dialog = ethernetHardwareDialog(hw) File "/usr/sbin/../share/redhat-config-network/netconfpkg/gui/ethernethardware.py", line 75, in __init__ self.setup() File "/usr/sbin/../share/redhat-config-network/netconfpkg/gui/ethernethardware.py", line 135, in setup list.append(modInfo[i]['description']) KeyError: description Local variables in innermost frame: modInfo: <netconfpkg.Conf.ConfModInfo instance at 84cace8>
solution is, upgrade to: ftp://people.redhat.com/pub/harald/redhat-config-network/1.0.3-1 until the errata update is through QA
Closing due to inactivity. Reopen, if the problem is still existing.