RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 818189 - List service-level for invalid org displays “ERROR: The service-level command is not supported by the server. ”
Summary: List service-level for invalid org displays “ERROR: The service-level command...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.3
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: William Poteat
QA Contact: Entitlement Bugs
URL:
Whiteboard:
Depends On:
Blocks: 738066
TreeView+ depends on / blocked
 
Reported: 2012-05-02 12:13 UTC by spandey
Modified: 2015-04-23 23:57 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-06-20 12:57:05 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2012:0804 0 normal SHIPPED_LIVE subscription-manager bug fix and enhancement update 2012-06-19 19:51:31 UTC

Description spandey 2012-05-02 12:13:10 UTC 
Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:
3/3

Prerequisites : 
Client with following subscription-manager rpm.
Candlepin : onpremises server. 

Steps to Repro : 
Register client to candlepin using testuser1 with admin org .
List service list for invalid org ie : 
root@storm ~]# subscription-manager service-level --list --org 000000000

Expected Result : 
Message should display for invalid org.

Actual Result : 
[root@storm ~]# subscription-manager service-level --list --org 000000000
ERROR: The service-level command is not supported by the server.


[root@dhcp201-176 product]# subscription-manager service-level --list --org admin
+-------------------------------------------+
               Available Service Levels
+-------------------------------------------+
Standard
None
Premium
[root@dhcp201-176 product]# subscription-manager service-level --list --org admin123
ERROR: The service-level command is not supported by the server.
[root@dhcp201-176 product]# 

got same issue with stage 

[root@storm ~]# subscription-manager identity
Current identity is: a13f4698-0d98-4d15-8539-f592d32efb8f
name: storm.idm.lab.bos.redhat.com
org name: Anonymous User
org id: 8a99f981370984da0137098639790022
[root@storm ~]# subscription-manager service-level --list --org 1234567
ERROR: The service-level command is not supported by the server.
Comment 2 William Poteat 2012-05-02 16:50:04 UTC 
master commit 701b271be0c115838d75583f930d592bfaca61a0

RHEL 6.3 commit 59ac1bfab8159e06f444c15384f72448932553ab
Comment 4 Shwetha Kallesh 2012-05-09 09:44:11 UTC 
Verified

RPM used:
[root@skallesh product]# rpm -qa| grep subscription-manager
subscription-manager-debuginfo-0.99.16-1.el6.x86_64
subscription-manager-firstboot-0.99.17-1.git.0.ba3d75c.el6.x86_64
subscription-manager-0.99.17-1.git.0.ba3d75c.el6.x86_64
subscription-manager-migration-0.99.17-1.git.0.ba3d75c.el6.x86_64
subscription-manager-gnome-0.99.17-1.git.0.ba3d75c.el6.x86_64
subscription-manager-migration-data-1.12.1.8-1.git.0.c91a246.el6.noarch



On stage:

[root@skallesh ~]# subscription-manager service-level --list --org 1234
Organization with id 1234 could not be found

Onpremises:

[root@skallesh product]# subscription-manager service-level --list --org 12wef
Organization with id 12wef could not be found.
Comment 6 errata-xmlrpc 2012-06-20 12:57:05 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2012-0804.html
Note You need to log in before you can comment on or make changes to this bug.