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Bug 819843

Summary: kernel does not detect battery on ACER 8943G Laptop
Product: Red Hat Enterprise Linux 6 Reporter: Andrew Kornak <akornak>
Component: kernelAssignee: Lenny Szubowicz <lszubowi>
Status: CLOSED NOTABUG QA Contact: Red Hat Kernel QE team <kernel-qe>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.3CC: ajb, amyagi, phil
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-12-13 17:22:17 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
dmesg output
none
dmesg output using the latest kernel
none
dmesg output using the latest EL 6.3 kernel
none
dmesg output using the latest EL 6.3 kernel
none
dmesg output using the latest kernel from the elrepo repository (kernel-ml-3.5.2-1)
none
dmesg output using the latest EL 6.3 kernel and ACER Phoenix BIOS (1.6) none

Description Andrew Kornak 2012-05-08 11:19:53 UTC
Created attachment 582963 [details]
dmesg output

Description of problem:
2.6.32-220.13.1.el6 kernel using the latest Scientific Linux release does not detect battery therefore laptop does not have power saving and I am unsure about anything else regarding power management or fans, etc.

Version-Release number of selected component (if applicable):
2.6.32-220.13.1.el6 kernel

How reproducible:
Boot up and battery is not detected. There is an ACPI error message.

Steps to Reproduce:
1.Boot
2.Battery not detected
3.
  
Actual results:
ACPI: Battery Slot [BAT1] (battery absent)

Expected results:
ACPI: Battery Slot [BAT1] (battery present)

Additional info: included dmesg output and...

[root@localhost]# ls -l /proc/acpi/battery
total 0
dr-xr-xr-x. 2 root root 0 May  8 06:10 BAT1
[root@localhost]# ls -l /proc/acpi/battery/BAT1
total 0
-rw-r--r--. 1 root root 0 May  8 06:10 alarm
-r--r--r--. 1 root root 0 May  8 06:10 info
-r--r--r--. 1 root root 0 May  8 06:10 state


[root@localhost]# cat /proc/acpi/battery/BAT1/state
present:                 no
[root@localhost]# cat /proc/acpi/battery/BAT1/info
present:                 no
[root@localhost]# cat /proc/acpi/battery/BAT1/alarm
present:                 no


[root@localhost]# ls -l /proc/acpi/ac_adapter
total 0
dr-xr-xr-x. 2 root root 0 May  8 06:12 ACAD

[root@localhost]# ls -l /proc/acpi/ac_adapter/ACAD
total 0
-r--r--r--. 1 root root 0 May  8 06:12 state

[root@localhost]# cat /proc/acpi/ac_adapter/ACAD/state
state:                   on-line

Comment 2 Andrew Kornak 2012-05-08 11:24:07 UTC
I forgot to mention that when I unplug the laptop there are no power saving options or options to saving info. Power just shuts down when battery runs down.

Comment 3 Jaroslav Škarvada 2012-05-09 12:38:25 UTC
It seems something is broken in your ACPI, but definitely this is not acpid issue. Reassigning to kernel for further investigation.

Comment 4 Andrew Kornak 2012-06-19 05:56:20 UTC
Created attachment 592830 [details]
dmesg output using the latest kernel

same bug on latest kernel

Comment 5 Andrew Kornak 2012-08-13 10:14:03 UTC
Created attachment 603948 [details]
dmesg output using the latest EL 6.3 kernel

Latest Enterprise Linux kernel 6.3 with dmesg output. It should be noted that the latest fedora kernels have the same issue with this laptop. Also, windows detects the battery without issue. I am more than willing to try running a test kernel if that would help things along. I would rather not use my Windows 7 partition unless absolutely necessary. I am at your disposal. Thank you.

Comment 6 Andrew Kornak 2012-08-16 23:59:18 UTC
Created attachment 605040 [details]
dmesg output using the latest EL 6.3 kernel

dmesg output using the latest Enterprise Linux 6.3 kernel...

Comment 7 Andrew Kornak 2012-08-22 22:52:29 UTC
Created attachment 606405 [details]
dmesg output using the latest kernel from the elrepo repository (kernel-ml-3.5.2-1)

I found a newer kernel from the elrepo repository and decided to see if the problem was resolved and it wasn't. I will also write a buf report on the elrepo site referring to this bug. Thanks.

Comment 8 Alan Bartlett 2012-08-23 00:05:04 UTC
(In reply to comment #7)
> Created attachment 606405 [details]
> dmesg output using the latest kernel from the elrepo repository
> (kernel-ml-3.5.2-1)
> 
> I found a newer kernel from the elrepo repository and decided to see if the
> problem was resolved and it wasn't. I will also write a buf report on the
> elrepo site referring to this bug. Thanks.

Having been vectored here by a report in the ELRepo Project bug tracker (http://elrepo.org/bugs/view.php?id=300) regarding this issue, the first thing I would advise is a BIOS update from Acer.

Comment 9 Andrew Kornak 2012-08-28 05:29:23 UTC
Created attachment 607392 [details]
dmesg output using the latest EL 6.3 kernel and ACER Phoenix BIOS (1.6)

It looks like the latest ACER Phoenix BIOS (1.6) fixes the battery detection issue. I apologize for wasting everyone's time. There are other issues regarding detection of the CPU heat sensors, but I imagine I will have to go back and open a separate bug report. Anyway, I included the dmesg report for informational purposes. Thank you.

Comment 10 Lenny Szubowicz 2012-12-13 17:22:17 UTC
As per comment 9, I'm closing this BZ. Thank you for the update. -Lenny.