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Bug 82029 - hpijs 1.3, deskjet 5550 w/duplexer hangs after printing last (odd) page
hpijs 1.3, deskjet 5550 w/duplexer hangs after printing last (odd) page
Product: Red Hat Raw Hide
Classification: Retired
Component: ghostscript (Show other bugs)
All Linux
medium Severity medium
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Assigned To: Tim Waugh
Mike McLean
Depends On:
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Reported: 2003-01-16 10:22 EST by Jonathan Kamens
Modified: 2007-04-18 12:50 EDT (History)
0 users

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Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2003-03-31 10:56:08 EST
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RHEL 7.3 requirements from Atomic Host:
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Description Jonathan Kamens 2003-01-16 10:22:59 EST
I'm using CUPS, ghostscript-7.05-27, and hpis-1.3-27.  I have a Deskjet 5550
with a duplexer installed.  When I print a document with an odd number of pages
when duplexing is enabled, everything goes fine until the last page is printed,
but then the printer hangs with the page still inside it.  The green light next
to the power button is flashing.  Neither the form-feed button nor the
cancel-job button have any effect.  The only way to get the printer to spit out
the page is to hit the power button.

I suspect an hpijs bug.
Comment 1 Tim Waugh 2003-01-16 10:26:53 EST
How are you printing?  From which application?  Also how are you enabling duplexing?
Comment 2 Jonathan Kamens 2003-01-16 10:38:35 EST
Generating postscript from OpenOffice and printing with lpr through CUPS. 
Printing though a CUPS printer that is configured (through
redhat-config-printer) to use the hpijs-rss driver with duplexing enabled.
Comment 3 Tim Waugh 2003-01-16 10:43:16 EST
Things to try:

a) Printing the (single-page) CUPS test page from redhat-config-printer

b) Turning off duplexing in redhat-config-printer, and telling OpenOffice to do
the duplexing (this generates PostScript that turns it on again).

Has this worked with a previous release and suddenly broken?
Comment 4 Jonathan Kamens 2003-01-16 11:40:23 EST
Printing the test page from redhat-config-printer had the same problem.

The problem went away when I enabled duplex inside OpenOffice instead of inside
the redhat-config-printer driver configuration.

I don't know if it has worked before; I rarely use my duplexer.

Note that the version of redhat-config-printer I'm using is the one from 8.0,
not the one from Raw Hide, but I doubt this is relevant.
Comment 5 Tim Waugh 2003-01-16 11:44:30 EST
Could you please try the rawhide version, just to be sure?
Comment 6 Jonathan Kamens 2003-01-16 11:46:48 EST
No, unfortunately, I can't, because Raw Hide glibc is incompatible with vmware,
and redhat-config-printer is incompatible with 8.0 glibc.
Comment 7 Tim Waugh 2003-01-16 16:43:28 EST
Reported upstream.
Comment 8 Tim Waugh 2003-03-31 10:26:04 EST
They are unable to reproduce it.

I wonder if this still happens for you in Red Hat Linux 9.
Comment 9 Jonathan Kamens 2003-03-31 10:38:34 EST
Yes, it still happens to me in Red Hat 9.  I also reported it upstream, and they
said they were going to use the example I gave them to reproduce it, but I
didn't hear anything more from them, so I had assumed that they hadn't gotten
around to investigating further.  See
Comment 10 Tim Waugh 2003-03-31 10:56:08 EST
Okay.  Let's keep it tracked there.

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