Red Hat Bugzilla – Bug 82075
exception when running rhn-applet
Last modified: 2007-04-18 12:50:06 EDT
My rhn-applet is a grey question mark. When I click on it, I get: Exception type SSL.SysCallError Exception Handler Information Traceback (most recent call last): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 424, in refresh self.model.refresh(force) File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 264, in refresh self.__rpc_server__.refresh(force) File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 84, in refresh status = server.applet.poll_status() File "/usr/src/build/143041-i386/install/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__ return self.__send(self.__name, args) File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 126, in _request verbose=self._verbose File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 118, in request headers, fd = req.send_http(host, handler) File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 602, in send_http headers=self.headers) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 537, in request self._send_request(method, url, body, headers) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 553, in _send_request self.putrequest(method, url) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 453, in putrequest self.send(str) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 407, in send self.sock.sendall(str) File "/usr/lib/python2.2/site-packages/rhn/SSL.py", line 185, in write sent = self._connection.send(data) SysCallError: (104, 'Connection reset by peer') this is [kaboom@verdande kaboom]$ rpm -q rhn-applet rhn-applet-2.0.0-28 [kaboom@verdande kaboom]$
How reproductible is this ? I.e. is that a temporary failure ? Did that used to work ? When exactly did this fail ? What is the value of server_url in /etc/sysconfig/rhn/rhn-applet ? What is happening when doing the following command on that box: telnet www.rhns.redhat.com 443 and typing hello and <enter> a couple of time ? Daniel
This used to work. I noticed the grey around 10:30 PM MST last night (though it might have greyed out earlier; that was the first I was using the computer), clicked on it, and got the error. After a couple more tries, it started working again. server_url=https://www.rhns.redhat.com/APPLET [kaboom@verdande kaboom]$ telnet www.rhns.redhat.com 443 Trying 66.187.232.100... Connected to xmlrpc.rhn.redhat.com (66.187.232.100). Escape character is '^]'. hello Connection closed by foreign host. [kaboom@verdande kaboom]$
I also received this error this past weekend, and sent an email message to applet@rhn.redhat.com like the applet suggested.
I managed to get one applet in that state, but it's relatively hard to reproduce/debug , I will try to fix it before the next release though, Daniel
This should be fixed now, the applet tries to reconnect even when it enters a connection error state. I.e. when the connection comes back it should reconnect automatically (unless there is a DNS change in the mean time which is a separate open problem #73480), Daniel