Bug 82075 – exception when running rhn-applet

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Bug 82075 - exception when running rhn-applet

Summary:	exception when running rhn-applet

Status:	CLOSED CURRENTRELEASE

Aliases:	None

Product:	Red Hat Linux
Classification:	Retired
Component:	rhn-applet (Show other bugs)
Sub Component:
Version:	8.0
Hardware:	All Linux

Priority	medium Severity high
Target Milestone:	---
Target Release:	---
Assigned To:	Daniel Veillard
QA Contact:
Docs Contact:

URL:
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Depends On:
Blocks:
	Show dependency tree / graph

Reported:	2003-01-17 00:20 EST by Chris Ricker
Modified:	2007-04-18 12:50 EDT (History)
CC List:	1 user (show)

See Also:
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:
Story Points:	---
Clone Of:
Environment:
Last Closed:	2003-09-28 16:50:14 EDT
Type:	---
Regression:	---
Mount Type:	---
Documentation:	---
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Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
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Description Chris Ricker 2003-01-17 00:20:58 EST

My rhn-applet is a grey question mark. When I click on it, I get:

Exception type SSL.SysCallError

Exception Handler Information
Traceback (most recent call last):
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 424, in refresh
    self.model.refresh(force)
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 264, in refresh
    self.__rpc_server__.refresh(force)
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 84, in refresh
    status = server.applet.poll_status()
  File "/usr/src/build/143041-i386/install/usr/lib/python2.2/xmlrpclib.py", line
821, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 126, in _request
    verbose=self._verbose
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 118, in request
    headers, fd = req.send_http(host, handler)
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 602, in send_http
    headers=self.headers)
  File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line
537, in request
    self._send_request(method, url, body, headers)
  File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line
553, in _send_request
    self.putrequest(method, url)
  File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line
453, in putrequest
    self.send(str)
  File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line
407, in send
    self.sock.sendall(str)
  File "/usr/lib/python2.2/site-packages/rhn/SSL.py", line 185, in write
    sent = self._connection.send(data)
SysCallError: (104, 'Connection reset by peer')

this is
[kaboom@verdande kaboom]$ rpm -q rhn-applet
rhn-applet-2.0.0-28
[kaboom@verdande kaboom]$

Comment 1 Daniel Veillard 2003-01-17 04:56:24 EST

How reproductible is this ? I.e. is that a temporary failure ? Did that
used to work ? When exactly did this fail ?
What is the value of server_url in /etc/sysconfig/rhn/rhn-applet ?
What is happening when doing the following command on that box:

telnet www.rhns.redhat.com 443

and typing

hello

and <enter> a couple of time ?

Daniel

Comment 2 Chris Ricker 2003-01-17 09:16:54 EST

This used to work. I noticed the grey around 10:30 PM MST last night (though it
might have greyed out earlier; that was the first I was using the computer),
clicked on it, and got the error. After a couple more tries, it started working
again.

server_url=https://www.rhns.redhat.com/APPLET

[kaboom@verdande kaboom]$ telnet www.rhns.redhat.com 443
Trying 66.187.232.100...
Connected to xmlrpc.rhn.redhat.com (66.187.232.100).
Escape character is '^]'.
hello


Connection closed by foreign host.
[kaboom@verdande kaboom]$

Comment 3 Michael Lee Yohe 2003-01-21 09:01:10 EST

I also received this error this past weekend, and sent an email message to
applet@rhn.redhat.com like the applet suggested.

Comment 4 Daniel Veillard 2003-01-21 09:46:07 EST

I managed to get one applet in that state, but it's relatively hard to
reproduce/debug , I will try to fix it before the next release though,

Daniel

Comment 5 Daniel Veillard 2003-09-28 16:50:14 EDT

This should be fixed now, the applet tries to reconnect even when it enters
a connection error state. I.e. when the connection comes back it should
reconnect automatically (unless there is a DNS change in the mean time
which is a separate open problem #73480),

Daniel

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