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Bug 82106 - HP Deskjet 1600CM postscript printer error
HP Deskjet 1600CM postscript printer error
Product: Red Hat Linux
Classification: Retired
Component: printconf (Show other bugs)
i686 Linux
medium Severity medium
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Assigned To: Tim Waugh
Ben Levenson
Depends On:
  Show dependency treegraph
Reported: 2003-01-17 11:36 EST by Bruce Allen
Modified: 2007-04-18 12:50 EDT (History)
0 users

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2003-01-17 12:48:36 EST
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Regression: ---
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Verified Versions:
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
output of printconf-tui --Xexport (5.71 KB, text/xml)
2003-01-17 11:47 EST, Bruce Allen
no flags Details

  None (edit)
Description Bruce Allen 2003-01-17 11:36:30 EST
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20021003

Description of problem:
I am using a HP Deskjet 1600CM native postscript printer with
an internal JetDirect card (ethernet interface).  I set up a
print queue using printconf-gui, and choosing the postscript driver with all
default settings.

When I try and print a postscript test page, or any postscript file,
I get a page from the printer with the following error message:

ERROR: configurationerror
OFFENDING COMMAND: setpagedevice


From what little I know of postscript, I think that perhaps the printer driver
is sending some commands to set the page type that are
not recognized.  Is this a known problem, and if so, is there a config option to
turn off the offending command?


Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Set up new printer queue, for HP Deskjet 1600CM
2. Choose jetdirect interface
3. Choose postscript driver
4. Try printing US letter postscript test page

Actual Results:  I get a page from the printer with the following error message:

ERROR: configurationerror
OFFENDING COMMAND: setpagedevice


Expected Results:  A nice test page comes out of the printer

Additional info:

I have printed files to the printer from other machines
(eg a solaris box running HP jetadmin to manage print queues).
The printer works fine.
Comment 1 Tim Waugh 2003-01-17 11:39:05 EST
Please attach the output of 'printconf-tui --Xexport'.
Comment 2 Bruce Allen 2003-01-17 11:47:16 EST
Created attachment 89424 [details]
output of printconf-tui --Xexport

The printer causing trouble is the one with queue name dj1600
Comment 3 Tim Waugh 2003-01-17 12:08:53 EST
Does enabling the 'rerender postscript' option (in the printconf tool) help any?
Comment 4 Bruce Allen 2003-01-17 12:32:19 EST
I assume you mean "prerender postscript" not "rerender postscript".

It worked! Problem fixed.  Thank you!  Please mark bug as "resolved".

[Does this mean that the postscript interpreter inside the printer is
simply being bypassed and that the postscript interpretation is being done
"before" data is sent to the printer?]
Comment 5 Tim Waugh 2003-01-17 12:48:36 EST
Yes (actually the option has changed name since 7.3).

It means that the PostScript is converted to Level 2 using ghostscript.  The
real rendering is still done at the printer.

Okay, marking resolved.

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