Bug 82106 - HP Deskjet 1600CM postscript printer error
Summary: HP Deskjet 1600CM postscript printer error
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: printconf
Version: 7.3
Hardware: i686
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Ben Levenson
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2003-01-17 16:36 UTC by Bruce Allen
Modified: 2007-04-18 16:50 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2003-01-17 17:48:36 UTC


Attachments (Terms of Use)
output of printconf-tui --Xexport (5.71 KB, text/xml)
2003-01-17 16:47 UTC, Bruce Allen
no flags Details

Description Bruce Allen 2003-01-17 16:36:30 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20021003

Description of problem:
I am using a HP Deskjet 1600CM native postscript printer with
an internal JetDirect card (ethernet interface).  I set up a
print queue using printconf-gui, and choosing the postscript driver with all
default settings.

When I try and print a postscript test page, or any postscript file,
I get a page from the printer with the following error message:

ERROR: configurationerror
OFFENDING COMMAND: setpagedevice

STACK:

From what little I know of postscript, I think that perhaps the printer driver
is sending some commands to set the page type that are
not recognized.  Is this a known problem, and if so, is there a config option to
turn off the offending command?

 

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1. Set up new printer queue, for HP Deskjet 1600CM
2. Choose jetdirect interface
3. Choose postscript driver
4. Try printing US letter postscript test page

Actual Results:  I get a page from the printer with the following error message:

ERROR: configurationerror
OFFENDING COMMAND: setpagedevice

STACK:


Expected Results:  A nice test page comes out of the printer

Additional info:

I have printed files to the printer from other machines
(eg a solaris box running HP jetadmin to manage print queues).
The printer works fine.

Comment 1 Tim Waugh 2003-01-17 16:39:05 UTC
Please attach the output of 'printconf-tui --Xexport'.

Comment 2 Bruce Allen 2003-01-17 16:47:16 UTC
Created attachment 89424 [details]
output of printconf-tui --Xexport

The printer causing trouble is the one with queue name dj1600

Comment 3 Tim Waugh 2003-01-17 17:08:53 UTC
Does enabling the 'rerender postscript' option (in the printconf tool) help any?

Comment 4 Bruce Allen 2003-01-17 17:32:19 UTC
I assume you mean "prerender postscript" not "rerender postscript".

It worked! Problem fixed.  Thank you!  Please mark bug as "resolved".

[Does this mean that the postscript interpreter inside the printer is
simply being bypassed and that the postscript interpretation is being done
"before" data is sent to the printer?]

Comment 5 Tim Waugh 2003-01-17 17:48:36 UTC
Yes (actually the option has changed name since 7.3).

It means that the PostScript is converted to Level 2 using ghostscript.  The
real rendering is still done at the printer.

Okay, marking resolved.


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