Description of problem: Cannot get to Red Hat Network Using RHN Connection button (on lower right of panel. Get the following message: Exception type SSL.Error Exception Handler Information Traceback (most recent call last): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 424, in refresh self.model.refresh(force) File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 264, in refresh self.__rpc_server__.refresh(force) File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 84, in refresh status = server.applet.poll_status() File "/usr/src/build/143041-i386/install/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__ return self.__send(self.__name, args) File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 126, in _request verbose=self._verbose File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 118, in request headers, fd = req.send_http(host, handler) File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 602, in send_http headers=self.headers) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 537, in request self._send_request(method, url, body, headers) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 553, in _send_request self.putrequest(method, url) File "/usr/lib/python2.2/site-packages/rhn/connections.py", line 217, in putrequest return HTTPConnection.putrequest(self, method, url, skip_host=skip_host) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 453, in putrequest self.send(str) File "/usr/src/build/143041-i386/install/usr/lib/python2.2/httplib.py", line 407, in send self.sock.sendall(str) File "/usr/lib/python2.2/site-packages/rhn/SSL.py", line 185, in write sent = self._connection.send(data) Error: [('SSL routines', 'SSL23_WRITE', 'ssl handshake failure')] Note also that from Mozilla under RH Linux 8.0 I always get the message "The Document Contains No Data" when trying to log into RHN, Bugzilla, and other RedHat specific pages. I am perfectly able to log into RHN (or Bugzilla, as I am now) from a Windows PC using Internet Explorer. Version-Release number of selected component (if applicable): Using Mozilla 1.0.1-24 i386 How reproducible: Always on my PC Just clicking on the Question/Net Activity/Checkmark button. Steps to Reproduce: 1.Click on check mark 2.Click on "Register with RHN" 3.Click on "Launch." Check mark turns to question mark and generates the error noted above. Actual results: Expected results: Additional info:
If you can't connect from that machine to the web service, but that a Windows machine on the same network can, this probably means there is a need for a proxy on your network. Please check with your network administrator, you may have to configure the proxy, either when configuring the applet or when registering the machine to RHN. You can also try to set the proxy informations in the RHN config files under /etc/sysconfig/rhn/ , up2date and rhn_register are the files you may have to edit. Daniel
This is more than one year old and I didn't got any error report about this since, I think this can safely be closed. Daniel