Bug 824167 – BZ -> SalesForce integration is broken.

Bug 824167 - BZ -> SalesForce integration is broken.

Summary:	BZ -> SalesForce integration is broken.

Status:	CLOSED WORKSFORME

Aliases:	None

Product:	Bugzilla
Classification:	Community
Component:	Bugzilla General (Show other bugs)
Sub Component:
Version:	4.2
Hardware:	Unspecified Unspecified

Priority	urgent Severity urgent (vote)
Target Milestone:	---
Target Release:	---
Assigned To:	Simon Green
QA Contact:
Docs Contact:

URL:
Whiteboard:
Keywords:

Depends On:
Blocks:
	Show dependency tree / graph

Reported:	2012-05-22 17:03 EDT by Rick Wagner
Modified:	2014-10-12 18:48 EDT (History)
CC List:	4 users (show)

See Also:
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:
Story Points:	---
Clone Of:
Environment:	BZ as used with SalesForce.
Last Closed:	2012-06-04 20:26:41 EDT
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
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Description Rick Wagner 2012-05-22 17:03:34 EDT

Description of problem:
When we associate a SalesForce ticket with a BZ, it no longer shows the ticket information or makes it available.  

It seems to show default values in the External Trackers table.  (Status = 'None', Priority = 'None', Last Updated = 'Never', etc.)

See example at:
https://bugzilla.redhat.com/show_bug.cgi?id=823676

Comment 2 Simon Green 2012-06-04 20:26:41 EDT

This seems fixed now. Comment #1 lists the two most recent entries in the database, and the bug 823676 (as mentioned in comment #0) also seems to be showing the information.

I do know it was an error because I saw bug 823676 with the missing info last week. I'm not exactly sure what change fixed it.

  -- simon

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