Bug 824167 - BZ -> SalesForce integration is broken.
Summary: BZ -> SalesForce integration is broken.
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Bugzilla
Classification: Community
Component: Bugzilla General
Version: 4.2
Hardware: Unspecified
OS: Unspecified
urgent
urgent
Target Milestone: ---
Assignee: Simon Green
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-05-22 21:03 UTC by Rick Wagner
Modified: 2014-10-12 22:48 UTC (History)
4 users (show)

Fixed In Version:
Clone Of:
Environment:
BZ as used with SalesForce.
Last Closed: 2012-06-05 00:26:41 UTC
Embargoed:

Attachments (Terms of Use)

Description Rick Wagner 2012-05-22 21:03:34 UTC 
Description of problem:
When we associate a SalesForce ticket with a BZ, it no longer shows the ticket information or makes it available.  

It seems to show default values in the External Trackers table.  (Status = 'None', Priority = 'None', Last Updated = 'Never', etc.)

See example at:
https://bugzilla.redhat.com/show_bug.cgi?id=823676
Comment 2 Simon Green 2012-06-05 00:26:41 UTC 
This seems fixed now. Comment #1 lists the two most recent entries in the database, and the bug 823676 (as mentioned in comment #0) also seems to be showing the information.

I do know it was an error because I saw bug 823676 with the missing info last week. I'm not exactly sure what change fixed it.

  -- simon
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