Red Hat Bugzilla – Bug 824167
BZ -> SalesForce integration is broken.
Last modified: 2014-10-12 18:48:25 EDT
Description of problem:
When we associate a SalesForce ticket with a BZ, it no longer shows the ticket information or makes it available.
It seems to show default values in the External Trackers table. (Status = 'None', Priority = 'None', Last Updated = 'Never', etc.)
See example at:
This seems fixed now. Comment #1 lists the two most recent entries in the database, and the bug 823676 (as mentioned in comment #0) also seems to be showing the information.
I do know it was an error because I saw bug 823676 with the missing info last week. I'm not exactly sure what change fixed it.