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From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2.1) Gecko/20030115 Description of problem: Set up printer. Try to send a test page. can't print it says: lpr: unable to print file: server-error-service-unavailable It used to be able to print the test page in beta 1 but now in beta 2 it gives this error message. Also in beta 1 although it would print the test page it would not print from any word processor or editor. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.click printer icon 2.click send test page 3. Actual Results: error message generated Expected Results: test page prints and from other applications. Additional info:
What kind of printer is it? Is it locally connected or remote (SMB, JetDirect, etc)? If it's remote, has anything changed on the server? Can you print from other machines?
Oh, wait, it's a Windows-attached printer isn't it? (Hadn't read the summary..) What does 'smbclient -L windows' say (with 'windows' replaced by the name of the Windows machine)?
[root@dhcppc3 hardaway]# smbclient -L Nick added interface ip=192.168.0.4 bcast=192.168.0.255 nmask=255.255.255.0 Got a positive name query response from 192.168.0.2 ( 192.168.0.2 ) Password: Anonymous login successful Domain=[CORPORATE_NT] OS=[Windows 5.0] Server=[Windows 2000 LAN Manager] Sharename Type Comment --------- ---- ------- Error returning browse list: NT_STATUS_ACCESS_DENIED Server Comment --------- ------- NICK Workgroup Master --------- ------- CORPORATE_NT NICK OEMWORKGROUP P80B24YDBBGVMHO
Can you try printing something using smbclient? The syntax is: smbclient //Nick/share 'password' -N -P -U user with your own user and password, if needed (are they needed for this machine?). Then when you get a prompt, 'print /etc/fstab' and see if it prints.
i followed you instructions changing share to HPLaserJ which the share name for the printer and userid, password stuff. It connected without any complaints. Then I printed fstab but only the first line in fstab came out on the printer.
In /etc/cups/printers.conf there will be a section for that printer. What does the DeviceURI line look like?
DeviceURI smb://hardawayd@corporate_nt/Nick/hplaserj
What version of redhat-config-printer are you using? If prior to 0.6.27, please try the latest version from rawhide: ftp://ftp.redhat.com/pub/redhat/linux/rawhide/i386/RedHat/RPMS
I have the latest now and launched it and edit my printer config applied and exited. It now appears to be working properly. Thank You!!