RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 829689 - mod_ldap: fix occasional 500 Internal Server Error
Summary: mod_ldap: fix occasional 500 Internal Server Error
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: httpd
Version: 6.2
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: rc
: ---
Assignee: Jan Kaluža
QA Contact: Zbysek MRAZ
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-06-07 10:25 UTC by Filip Valder
Modified: 2013-07-03 13:15 UTC (History)
4 users (show)

Fixed In Version: httpd-2.2.15-17.el6
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-02-21 10:17:18 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
httpd-2.2.15-ldapna.patch (3.21 KB, patch)
2012-06-07 10:25 UTC, Filip Valder
no flags Details | Diff
httpd.spec.diff (862 bytes, patch)
2012-06-07 10:26 UTC, Filip Valder
no flags Details | Diff


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2013:0512 0 normal SHIPPED_LIVE Low: httpd security, bug fix, and enhancement update 2013-02-20 21:29:30 UTC

Description Filip Valder 2012-06-07 10:25:04 UTC
Created attachment 590152 [details]
httpd-2.2.15-ldapna.patch

Hi.

It happens that our LDAP server (Novell eDirectory) SOMEHOW gets unavailable and it causes 500 Internal Server Error on an authenticated page after filling in user credentials. After reloading page using <F5>, the LDAP-protected content finally appears.

The problem exists only a few seconds after httpd is idle for several minutes. Then it works continuously without any problem until next idle time of httpd.

The httpd debug message is:
auth_ldap authenticate: user  authentication failed; URI XXX [ldap_search_ext_s() for user failed][Server is unavailable]

The cause of this problem is given by this condition in util_ldap.h:
#if APR_HAS_MICROSOFT_LDAPSDK
#define AP_LDAP_IS_SERVER_DOWN(s)                ((s) == LDAP_SERVER_DOWN \
                ||(s) == LDAP_UNAVAILABLE)
#else
#define AP_LDAP_IS_SERVER_DOWN(s)                ((s) == LDAP_SERVER_DOWN)
#endif

I've simplified it:
#define AP_LDAP_IS_SERVER_DOWN(s)                ((s) == LDAP_SERVER_DOWN \
                ||(s) == LDAP_UNAVAILABLE)

I'm attaching a patch, so you can try it. I'm using siege for testing and after applying the patch, the error 500 disappeared.

Cheers.
Filip

Comment 1 Filip Valder 2012-06-07 10:26:41 UTC
Created attachment 590153 [details]
httpd.spec.diff

Comment 3 Joe Orton 2012-06-08 12:20:23 UTC
Thanks Filip.  I've pushed this fix upstream:

http://svn.apache.org/viewvc?view=revision&revision=1348036

Comment 4 David Hrbáč 2012-06-11 09:42:19 UTC
I can confirm the patch resolves the issue.

Comment 5 RHEL Program Management 2012-07-10 08:30:58 UTC
This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.

Comment 6 RHEL Program Management 2012-07-10 23:23:25 UTC
This request was erroneously removed from consideration in Red Hat Enterprise Linux 6.4, which is currently under development.  This request will be evaluated for inclusion in Red Hat Enterprise Linux 6.4.

Comment 11 errata-xmlrpc 2013-02-21 10:17:18 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2013-0512.html


Note You need to log in before you can comment on or make changes to this bug.