Bug 83084 – Cannot create new account due to duplicate email

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Bug 83084 - Cannot create new account due to duplicate email

Summary:	Cannot create new account due to duplicate email

Status:	CLOSED CURRENTRELEASE

Aliases:	None

Product:	Red Hat Satellite 5
Classification:	Red Hat
Component:	Registration (Show other bugs)
Sub Component:
Version:	unspecified
Hardware:	All Linux

Priority	medium Severity medium
Target Milestone:	---
Target Release:	---
Assigned To:	Chip Turner
QA Contact:	Red Hat Satellite QA List
Docs Contact:

URL:	https://rhn.redhat.com/help/forgot_pa...
Whiteboard:
Keywords:

Depends On:
Blocks:	81456
	Show dependency tree / graph

Reported:	2003-01-29 21:43 EST by Charles Crouch
Modified:	2007-10-23 22:03 EDT (History)
CC List:	1 user (show)

See Also:
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:
Story Points:	---
Clone Of:
Environment:
Last Closed:	2003-02-05 11:28:24 EST
Type:	---
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

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Description Charles Crouch 2003-01-29 21:43:45 EST

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20020830

Description of problem:
I created a RHN account a while ago and have now forgotten what the password is.
It turns out that Ive also forgotten what the username is.

This unfortunately means that I cannot use the current ï¿½Forgotten Passwordï¿½
functionality. 

So I went to create another RHN account and entered my details. On submission
the creation failed, because ï¿½Another account has the same email addressï¿½. I
entered the same email address as I did when I created the original RHN account!

I only have one email account so using another is not an option.

In short there seems to be 2 solutions to this problem:
1) Let the forgotten password facility just require an email address. This
should not be unreasonable for personal accounts
OR
2) Let one create a new RHN account using an existing email address.



Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Create a RHN account with email1
2.Forget RHN username and password
3.Create another RHN account with email1
    

Actual Results:  Couldn&#7787; create account

Expected Results:  2nd Account should be created

Additional info:

Comment 1 Josef Komenda 2003-01-31 14:08:56 EST

Fix is in dev.

Comment 2 Josef Komenda 2003-02-05 11:28:24 EST

Fix is live at https://rhn.webqa.redhat.com/help/forgot_password.pxt

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