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Bug 83084 - Cannot create new account due to duplicate email
Cannot create new account due to duplicate email
Product: Red Hat Satellite 5
Classification: Red Hat
Component: Registration (Show other bugs)
All Linux
medium Severity medium
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Assigned To: Chip Turner
Red Hat Satellite QA List
Depends On:
Blocks: 81456
  Show dependency treegraph
Reported: 2003-01-29 21:43 EST by Charles Crouch
Modified: 2007-10-23 22:03 EDT (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2003-02-05 11:28:24 EST
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Regression: ---
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Documentation: ---
Verified Versions:
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Charles Crouch 2003-01-29 21:43:45 EST
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20020830

Description of problem:
I created a RHN account a while ago and have now forgotten what the password is.
It turns out that Ive also forgotten what the username is.

This unfortunately means that I cannot use the current �Forgotten Password�

So I went to create another RHN account and entered my details. On submission
the creation failed, because �Another account has the same email address�. I
entered the same email address as I did when I created the original RHN account!

I only have one email account so using another is not an option.

In short there seems to be 2 solutions to this problem:
1) Let the forgotten password facility just require an email address. This
should not be unreasonable for personal accounts
2) Let one create a new RHN account using an existing email address.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1.Create a RHN account with email1
2.Forget RHN username and password
3.Create another RHN account with email1

Actual Results:  Couldnṫ create account

Expected Results:  2nd Account should be created

Additional info:
Comment 1 Josef Komenda 2003-01-31 14:08:56 EST
Fix is in dev.
Comment 2 Josef Komenda 2003-02-05 11:28:24 EST
Fix is live at https://rhn.webqa.redhat.com/help/forgot_password.pxt

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