Red Hat Bugzilla – Bug 83084
Cannot create new account due to duplicate email
Last modified: 2007-10-23 22:03:15 EDT
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Description of problem:
I created a RHN account a while ago and have now forgotten what the password is.
It turns out that Ive also forgotten what the username is.
This unfortunately means that I cannot use the current ï¿½Forgotten Passwordï¿½
So I went to create another RHN account and entered my details. On submission
the creation failed, because ï¿½Another account has the same email addressï¿½. I
entered the same email address as I did when I created the original RHN account!
I only have one email account so using another is not an option.
In short there seems to be 2 solutions to this problem:
1) Let the forgotten password facility just require an email address. This
should not be unreasonable for personal accounts
2) Let one create a new RHN account using an existing email address.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Create a RHN account with email1
2.Forget RHN username and password
3.Create another RHN account with email1
Actual Results: Couldnṫ create account
Expected Results: 2nd Account should be created
Fix is in dev.
Fix is live at https://rhn.webqa.redhat.com/help/forgot_password.pxt