RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 832144 - Couldnot install in graphics mode, system only in text mode use
Summary: Couldnot install in graphics mode, system only in text mode use
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: xorg-x11-server
Version: 6.2
Hardware: i386
OS: Linux
unspecified
urgent
Target Milestone: rc
: ---
Assignee: Adam Jackson
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks: 842499
TreeView+ depends on / blocked
 
Reported: 2012-06-14 16:23 UTC by jthiru
Modified: 2012-07-31 06:20 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-07-12 19:13:00 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Vesa graphics log file (64.89 KB, text/plain)
2012-06-14 16:23 UTC, jthiru 		no flags Details
Xorg configuration file (68 bytes, text/plain)
2012-06-14 16:28 UTC, jthiru 		no flags Details
View All

Description jthiru 2012-06-14 16:23:04 UTC 
Created attachment 591868 [details]
Vesa graphics log file

Description of problem:
Installer fails when probing for hardware, blank screen, function keys dont work.(Ivy bridge based Single Board Computer CPU: corei7-3615QE

Version-Release number of selected component (if applicable):
RHEL 6.2

How reproducible:
Everytime

Steps to Reproduce:
1. Install using RHEL 6.2 DVD media
2.
3.
  
Actual results:
Blank screen

Expected results:
installed system

Additional info:
When tried with vesa driver mode installation installation falls back to text mode only. Few modules installed and had to install using yum and tried graphics again. Failed to start graphics. Attached are the X org log files.
Comment 2 jthiru 2012-06-14 16:28:52 UTC 
Created attachment 591872 [details]
Xorg configuration file
Comment 3 RHEL Program Management 2012-07-10 08:53:45 UTC 
This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.
Comment 4 RHEL Program Management 2012-07-11 02:10:00 UTC 
This request was erroneously removed from consideration in Red Hat Enterprise Linux 6.4, which is currently under development.  This request will be evaluated for inclusion in Red Hat Enterprise Linux 6.4.
Comment 5 Adam Jackson 2012-07-12 19:13:00 UTC 
Log ends with:

[    20.702] (II) VESA(0): virtual address = 0xb36ef000,
	physical address = 0xb0000000, size = 67043328
[    20.710] (II) VESA(0): Setting up VESA Mode 0x118 (1024x768)
[    20.717] (II) VESA(0): VBESetVBEMode failed

The vesa driver is at the mercy of the video BIOS to set modes.  If the video BIOS call to set a display mode fails, there's nothing the X server can do to continue.  So this is either a bug in the video BIOS itself, or in the real mode emulator executing the video BIOS.

However, Ivybridge is supported by the native Intel graphics driver in RHEL 6.3, so this should not be an issue in current RHEL releases.  Closing on that basis.  If you have issues with this graphics configuration in 6.3 or newer, please file a new bug with the details.
Note You need to log in before you can comment on or make changes to this bug.