Bug 833455 - Brother HL-2170W not working, it has worked before
Summary: Brother HL-2170W not working, it has worked before
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Fedora
Classification: Fedora
Component: cups
Version: 17
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-06-19 13:51 UTC by Josef Bacik
Modified: 2012-06-20 17:20 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-06-20 17:20:16 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
troubleshooting info (32.54 KB, text/plain)
2012-06-20 15:03 UTC, Josef Bacik
no flags Details

Description Josef Bacik 2012-06-19 13:51:22 UTC
This is on

cups-1.5.2-12.fc17.x86_64

Basically nothing prints, things just end up in the queue and sits there.  When I first installed this box with F16 it worked fine, and then an update broke it, and then an update fixed it, and then an update broke it and it has been broken for the entirety of F17.  I have no idea what the package versions were when it worked/didn't work, I just assumed it would get fixed again, but it's been a while and I'd really like to be able to print to the printer.

I just checked and my netbook which is F15 works fine, it's cups-1.4.8-5.fc15.

Comment 1 Jiri Popelka 2012-06-19 15:05:44 UTC
Can you try to print some postscript and pdf via lpr, i.e.
'lpr file.ps' and 'lpr file.pdf' ?

If postscript succeeds (while pdf fails) then it's dupe of bug #827632 (no patch so far).

Comment 2 Josef Bacik 2012-06-19 16:25:07 UTC
Neither work.

Comment 3 Jiri Popelka 2012-06-20 06:50:45 UTC
Could you attach an output from printing troubleshooter then ?
https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter

Comment 4 Josef Bacik 2012-06-20 15:03:44 UTC
Created attachment 593233 [details]
troubleshooting info

Here you go.

Comment 5 Jiri Popelka 2012-06-20 16:20:02 UTC
'device-uri': u'dnssd://Brother%20HL-2170W%20series._printer._tcp.local/',
'printer-state-message': u'Unable to locate printer.',

Can you check firewall ?
'service iptables stop' eventually 'service firewalld stop'

Comment 6 Josef Bacik 2012-06-20 17:20:16 UTC
Hrm that made me go look at the uri, not sure how it got that way but I deleted the printer and just re-added the thing with the IP address and it all auto-discovered properly and I could print properly.  Thanks.


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