From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Description of problem:
origin: RH7.3 pulbic download release. running sendmail and ipop3d.
users configured as pop users only.
Redhat-config-users opened and correctly showed pop user names.
Applied RH 8.0 upgrade to our mailserver.
Redhat-config-users opened and then imediately closes. Suggest RH7.3 passwd /
group file incompaitability with RH8.0
Tried on two separate RH 7.3 i686 test systems same result.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.create RH7.3 system with pop only users
2.upgrade to rh8.0
Actual Results: redhat-config-users fails to open and show pop users. Program
opens window and then closes it again.
Expected Results: window should stay open showing users and pop usesrs.
I would like to correct some miss information on the bug report 83717.
The upgrade was from rh 7.1 and not 7.3. In addition the original user and
group files were maintained by linuxconf and not redhat-config-users.
After running redhat-config-users and then existing gnome(X11 windows) back to
a command prompt. The exit report from XFree86 shows :
file "/usr/share/redhat-config-users gidNumber = userEnt.get(libuser.GIDNUMBER)
 IndexError: list index out of range.
This I think points to a passwd file structure / definition incompaitability
between linuxconf and redhat-config-users.
Ken Patching 17:09 UTC 07/02/03
There's not an easy way for me to reproduce this bug. There's no telling how
linuxconf might have messed up /etc/passwd, /etc/shadow, and/or /etc/group so
that libuser (the backend that redhat-config-users uses) can't read the files.
One of the main reasons we stopped shipping linuxconf a few releases ago was
I know this isn't the answer you want to hear but I really can't afford to spend
the time necessary to track down the cause of this problem, especially since we
don't ship linuxconf anymore. Closing as 'wontfix'.