Description of problem: In the scenario where a consumer is deleted on the server-side (for example using a tool like rhsm-web), the client should recognize the server's response when the consumer has been deleted and the local consumer is no longer valid. In the recreate steps below some of the module commands (list --avail, subscribe --pool, facts --update) have regressed with they used to say "Consumer HASH has been deleted". Version-Release number of selected component (if applicable): [root@jsefler-59server ~]# rpm -q subscription-manager python-rhsm subscription-manager-1.0.8-1.git.9.9d4d24c.el5 python-rhsm-1.0.3-1.git.0.583d26c.el5 How reproducible: Steps to Reproduce: [root@jsefler-59server ~]# subscription-manager config --server.hostname jsefler-f14-candlepin.usersys.redhat.com --server.prefix /candlepin --server.port 8443 --server.insecure 1 [root@jsefler-59server ~]# subscription-manager register --username testuser1 --org adminPassword: The system has been registered with id: 5382f8f6-940a-42e4-a5da-b58485665206 [root@jsefler-59server ~]# subscription-manager list --avail | grep "Pool Id" | tail -1 Pool Id: 8a90f8753859805a013859816a090480 [root@jsefler-59server ~]# curl --stderr /dev/null --insecure --user testuser1:password --request DELETE https://jsefler-f14-candlepin.usersys.redhat.com:8443/candlepin/consumers/5382f8f6-940a-42e4-a5da-b58485665206 [root@jsefler-59server ~]# subscription-manager identity Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted [root@jsefler-59server ~]# subscription-manager list --avail Error updating system data, see /var/log/rhsm/rhsm.log for more details. ^^^^^ REGRESSION, SHOULD BE Consumer HASH has been deleted [root@jsefler-59server ~]# subscription-manager refresh Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted [root@jsefler-59server ~]# subscription-manager subscribe --pool 8a90f8753859805a013859816a090480 Error updating system data, see /var/log/rhsm/rhsm.log for more details. ^^^^^ REGRESSION, SHOULD BE Consumer HASH has been deleted [root@jsefler-59server ~]# subscription-manager unsubscribe --all Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted [root@jsefler-59server ~]# subscription-manager service-level Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted [root@jsefler-59server ~]# subscription-manager facts --update Error updating system data, see /var/log/rhsm/rhsm.log for more details. ^^^^^ REGRESSION, SHOULD BE Consumer HASH has been deleted [root@jsefler-59server ~]# subscription-manager unregister Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted Actual results: Some results above are "Error updating system data, see /var/log/rhsm/rhsm.log for more details." Expected results: Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted Additional info: [root@jsefler-59server ~]# tail -f /var/log/rhsm/rhsm.log 2012-07-06 19:45:09,914 [INFO] @connection.py:483 - Using certificate authentication: key = /tmp/consumer/key.pem, cert = /tmp/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = True 2012-07-06 19:45:09,914 [INFO] @connection.py:496 - Connection Built: host: jsefler-f14-candlepin.usersys.redhat.com, port: 8443, handler: /candlepin 2012-07-06 19:45:09,914 [DEBUG] @profile.py:95 - Loading current RPM profile. 2012-07-06 19:45:10,098 [DEBUG] @connection.py:329 - Making request: GET /candlepin/ 2012-07-06 19:45:10,233 [DEBUG] @connection.py:342 - Response status: 410 2012-07-06 19:45:10,316 [DEBUG] @managercli.py:396 - Versions: {'subscription manager': '1.0.8-1.git.9.9d4d24c.el5', 'server-type': 'subscription management service', 'python-rhsm': '1.0.3-1.git.0.583d26c.el5', 'candlepin': 'Unknown'} 2012-07-06 19:45:10,319 [INFO] @cache.py:160 - Checking current system info against cache: /var/lib/rhsm/facts/facts.json 2012-07-06 19:45:10,457 [DEBUG] @cert_sorter.py:106 - Sorting product and entitlement cert status for: 2012-07-06 23:45:10.457638+00:00 2012-07-06 19:45:10,511 [DEBUG] @cert_sorter.py:160 - Installed product IDs: ['100000000000060', '1000000000000023', '1144', '100000000000011', '100000000000010', '100000000000013', '100000000000012', '100000000000015', '99000', '27060', '69', '917571', '1', '37069', '37068', '37080', '37065', '37067', '37060', '37062', '100000000000006', '100000000000007', '100000000000004', '100000000000005', '100000000000002', '100000000000003', '100000000000000', '100000000000001', '100000000000020', '100000000000008', '100000000000009', '100000000000022', '88888', '37090', '37070'] 2012-07-06 19:45:10,512 [DEBUG] @cert_sorter.py:113 - valid entitled products: [] 2012-07-06 19:45:10,512 [DEBUG] @cert_sorter.py:114 - expired entitled products: [] 2012-07-06 19:45:10,512 [DEBUG] @cert_sorter.py:115 - partially entitled products: [] 2012-07-06 19:45:10,512 [DEBUG] @cert_sorter.py:116 - unentitled products: ['100000000000006', '1000000000000023', '1144', '100000000000011', '100000000000010', '100000000000013', '100000000000012', '100000000000015', '99000', '27060', '69', '37090', '1', '37069', '37068', '37080', '37065', '37067', '37060', '37062', '100000000000060', '100000000000007', '100000000000004', '100000000000005', '100000000000002', '100000000000003', '100000000000000', '100000000000001', '100000000000020', '100000000000008', '100000000000009', '100000000000022', '88888', '917571', '37070'] 2012-07-06 19:45:10,512 [DEBUG] @cert_sorter.py:117 - future products: [] 2012-07-06 19:45:10,513 [DEBUG] @cert_sorter.py:118 - partial stacks: [] 2012-07-06 19:45:10,513 [DEBUG] @cert_sorter.py:119 - valid stacks: [] 2012-07-06 19:45:10,514 [INFO] @cache.py:162 - System data has changed, updating server. 2012-07-06 19:45:10,514 [DEBUG] @facts.py:139 - Updating facts on server 2012-07-06 19:45:10,516 [DEBUG] @connection.py:329 - Making request: PUT /candlepin/consumers/5382f8f6-940a-42e4-a5da-b58485665206 2012-07-06 19:45:10,582 [DEBUG] @connection.py:342 - Response status: 410 2012-07-06 19:45:10,583 [ERROR] @cache.py:170 - Error updating system data 2012-07-06 19:45:10,584 [ERROR] @cache.py:171 - Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/cache.py", line 164, in update_check self._update_server(uep, consumer_uuid) File "/usr/share/rhsm/subscription_manager/facts.py", line 140, in _update_server uep.updateConsumer(consumer_uuid, facts=self.get_facts()) File "/usr/lib/python2.4/site-packages/rhsm/connection.py", line 611, in updateConsumer ret = self.conn.request_put(method, params) File "/usr/lib/python2.4/site-packages/rhsm/connection.py", line 394, in request_put return self._request("PUT", method, params) File "/usr/lib/python2.4/site-packages/rhsm/connection.py", line 347, in _request self.validateResponse(result) File "/usr/lib/python2.4/site-packages/rhsm/connection.py", line 369, in validateResponse parsed['displayMessage'], parsed['deletedId']) GoneException: Consumer 5382f8f6-940a-42e4-a5da-b58485665206 has been deleted 2012-07-06 19:45:10,590 [ERROR] @managercli.py:114 - exception caught in subscription-manager 2012-07-06 19:45:10,590 [ERROR] @managercli.py:115 - Error updating system data, see /var/log/rhsm/rhsm.log for more details. Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 78, in ? sys.exit(abs(main() or 0)) File "/usr/sbin/subscription-manager", line 69, in main return managercli.CLI().main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 1963, in main return cmd.main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 400, in main return_code = self._do_command() File "/usr/share/rhsm/subscription_manager/managercli.py", line 1729, in _do_command self.facts, self.options.all, on_date) File "/usr/share/rhsm/subscription_manager/managerlib.py", line 325, in getAvailableEntitlements dlist = list_pools(cpserver, consumer_uuid, facts, get_all, active_on) File "/usr/share/rhsm/subscription_manager/managerlib.py", line 297, in list_pools facts.update_check(uep, consumer_uuid) File "/usr/share/rhsm/subscription_manager/cache.py", line 172, in update_check raise Exception(_("Error updating system data, see /var/log/rhsm/rhsm.log " Exception: Error updating system data, see /var/log/rhsm/rhsm.log for more details. [root@jsefler-59server ~]#
This sounds like the same issue as https://bugzilla.redhat.com/show_bug.cgi?id=838113 (#838113) Does the following commit fix it? commit 441f13b5d656f5caf3d93609444c280fd82ec7d8 Author: Adrian Likins <alikins> Date: Wed Aug 1 15:23:01 2012 -0400 838113: 'unregister' was not cleaning up repos After unregistering, we were running IdentityCertLib update actions, which assumed consumer cert existed, and were raising exceptions. certmgt.update was not handling exceptions there well, and raised them up into the UnRegister.do_command, where it was ignored. This prevented the rest of the update methods from running, which included repolib, so repo's were not being cleaned up. Try to handle exceptions in the update actions better (and log them). Also make IdentityCertLib.update not fail on unregistered systems.
Verifying Version... [root@jsefler-rhel59 ~]# rpm -q subscription-manager subscription-manager-1.0.22-1.el5 [root@jsefler-rhel59 ~]# subscription-manager identity Consumer a186fd2b-28ab-49c3-bb15-b2e086a05103 has been deleted [root@jsefler-rhel59 ~]# subscription-manager list --avail Consumer a186fd2b-28ab-49c3-bb15-b2e086a05103 has been deleted [root@jsefler-rhel59 ~]# subscription-manager refresh Consumer a186fd2b-28ab-49c3-bb15-b2e086a05103 has been deleted [root@jsefler-rhel59 ~]# subscription-manager subscribe --pool 8a90f8753859805a013859816a090480 Consumer a186fd2b-28ab-49c3-bb15-b2e086a05103 has been deleted [root@jsefler-rhel59 ~]# subscription-manager unsubscribe --all Consumer a186fd2b-28ab-49c3-bb15-b2e086a05103 has been deleted [root@jsefler-rhel59 ~]# subscription-manager service-level Consumer a186fd2b-28ab-49c3-bb15-b2e086a05103 has been deleted [root@jsefler-rhel59 ~]# subscription-manager facts --update Error updating system data on the server, see /var/log/rhsm/rhsm.log for more details. <============= SEE BUG 798788 [root@jsefler-rhel59 ~]# subscription-manager unregister Consumer a186fd2b-28ab-49c3-bb15-b2e086a05103 has been deleted Moving to VERIFIED
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2013-0033.html