Red Hat Bugzilla – Bug 839371
Properties dialog hangs with TIFF images
Last modified: 2013-02-08 18:41:34 EST
Description of problem:
The Nautilus file properties dialog appears for TIFF images, but then freezes, along with all open Nautilus windows. There are no messages reported to stdout or stderr. It only hangs with "large" files (a 640x480 photo is enough to hang it), but it works okay with icon-sized TIFFs.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Save a photo as a TIFF, e.g. with GIMP. Options don't seem to matter.
2. Right-click on the TIFF image file in Nautilus.
3. Click Properties.
The properties window shows, but it and all other Nautilus windows are unresponsive to further input. There is no unusual CPU or memory usage from the Nautilus process.
A normal functional image properties window.
This is an x86-64 machine. I haven't tested x86-32.
I forgot to mention that there is nothing relating to the error in .xsession-errors either.
Thank you for the report, please grab a backtrace of the frozen process that would help us to reveal the true issue.
Created attachment 598041 [details]
Stack trace of hung Nautilus from GDB
Nautilus doesn't actually crash, so abrt doesn't appear. I used GDB and Ctrl-c when Nautilus stopped responding, and "thread apply all bt full" to generate the trace.
Thanks, this looks like a freeze in GdkPixbufLoader trying to load a symbolic SVG file. Reassigning to gdk-pixbuf2.
I have the same problem with .NEF files (Nikon RAW format), which are all huge (over 10MB).
I have this problem under Ubuntu 12.04 (x64). I found your bug report and wanted to add, in my case, at least, if I copy the tiff file from mu /Home/Picture forlder to the Desktop folder, I can view the properties. I haven't checked all the folders under Home but I believe Desktop is the only folder where a properties request does not hang Nautilus.
This appears to be fixed in Fedora 18.