Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 840735

Summary: SAM create environment returned error :There was an error retrieving that row:Not Found
Product: [Retired] Subscription Asset Manager Reporter: Tazim Kolhar <tkolhar>
Component: katelloAssignee: Adam Price <adprice>
Status: CLOSED WONTFIX QA Contact: Og Maciel <omaciel>
Severity: unspecified Docs Contact:
Priority: medium    
Version: 1.2CC: cwelton, omaciel, tomckay
Target Milestone: rcKeywords: Triaged
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-06-26 20:37:46 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Environment Create display error
none
Environment created without any error
none
Environment created without any error none

Description Tazim Kolhar 2012-07-17 06:24:39 UTC
Created attachment 598562 [details]
Environment Create display error

Description of problem:
Create a environement for organization (here ACME_Corporation).
After successful creation, returns error row:Not Found

Version-Release number of selected component (if applicable):
[root@nec-em9 ~]# rpm -qa | grep katello
katello-certs-tools-1.1.6-1.fc16.noarch
katello-configure-0.2.30-1.fc16.noarch
katello-headpin-all-0.2.24-1.fc16.noarch
katello-selinux-0.2.6-1.fc16.noarch
katello-cli-common-0.2.43-1.fc16.noarch
katello-glue-candlepin-0.2.45-1.fc16.noarch
katello-cli-headpin-0.1.19-1.fc16.noarch
katello-headpin-0.2.24-1.fc16.noarch
katello-common-0.2.45-1.fc16.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch


How reproducible:
yum install -y katello-headpin-all
katello-configure --deployment=sam

Steps to Reproduce:
1.Login to the SAM WebUI
2.Navigate to Administer
3.Select Manage Organization
4.Select a organization from left pane
5.Add environment name and description
6.Create and save
7. After creation the row is not retrieved 
  
Actual results:
Error:There was an error retrieving that row:Not Found

Expected results:
the created environment should be displayed without any
errors

Additional info:
added the screen shot

Comment 1 Adam Price 2012-08-10 21:12:16 UTC
appears to be fixed

Comment 2 Tazim Kolhar 2012-08-13 06:52:41 UTC
Created attachment 603861 [details]
Environment created without any error

VERFIED with the build :

[root@dell-pesc1435-01 ~]# rpm -qa | grep katello
katello-all-1.0.5-1.fc16.noarch
katello-glue-candlepin-1.0.5-1.fc16.noarch
katello-cli-1.1.1-1.fc16.noarch
katello-configure-1.1.3-1.fc16.noarch
katello-glue-pulp-1.0.5-1.fc16.noarch
katello-1.0.5-1.fc16.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch
katello-selinux-1.0.1-1.fc16.noarch
katello-glue-foreman-1.0.5-1.fc16.noarch
katello-certs-tools-1.1.8-1.fc16.noarch
katello-cli-common-1.1.1-1.fc16.noarch
katello-common-1.0.5-1.fc16.noarch


No error occured while creating the environment via UI

Comment 3 Tazim Kolhar 2012-08-13 06:56:19 UTC
Created attachment 603862 [details]
Environment created without any error

VERIFIED with the build:

[root@dell-pesc1435-01 ~]# rpm -qa | grep katello
katello-all-1.0.5-1.fc16.noarch
katello-glue-candlepin-1.0.5-1.fc16.noarch
katello-cli-1.1.1-1.fc16.noarch
katello-configure-1.1.3-1.fc16.noarch
katello-glue-pulp-1.0.5-1.fc16.noarch
katello-1.0.5-1.fc16.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch
katello-selinux-1.0.1-1.fc16.noarch
katello-glue-foreman-1.0.5-1.fc16.noarch
katello-certs-tools-1.1.8-1.fc16.noarch
katello-cli-common-1.1.1-1.fc16.noarch
katello-common-1.0.5-1.fc16.noarch


Able to create environment without any error via WEBUI

Comment 4 Tom McKay 2012-08-29 14:30:25 UTC
Behavior seen when creating a new system (through katello UI). It attempts to make a call to /katello/undefined instead of /katello/systems#panel=system_7

Comment 6 Og Maciel 2012-10-09 19:25:57 UTC
Verified:

* candlepin-0.7.12-1.el6_3.noarch
* candlepin-tomcat6-0.7.12-1.el6_3.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.1.8-1h.el6_3.noarch
* katello-cli-common-1.1.10-1h.el6_3.noarch
* katello-cli-headpin-0.2.2-1.el6_2.noarch
* katello-common-1.1.14-2h.el6_3.noarch
* katello-configure-1.1.11-1h.el6_3.noarch
* katello-glue-candlepin-1.1.14-2h.el6_3.noarch
* katello-headpin-1.1.14-2h.el6_3.noarch
* katello-headpin-all-1.1.14-2h.el6_3.noarch
* katello-selinux-1.1.2-1h.el6_3.noarch

Comment 8 Bryan Kearney 2017-06-26 20:37:46 UTC
The release of Satellite 5.8 we are deprecating the support of Subscription Asset Manager. The release notes for 5.8 can be found at https://access.redhat.com/documentation/en-us/red_hat_satellite/5.8/pdf/release_notes/Red_Hat_Satellite-5.8-Release_Notes-en-US.pdf.

I am therefore closing out this bug as WONTFIX. If you believe this to be an error, please feel free tor each out to either Rich Jerrido or Bryan Kearney. Thank you!