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Bug 844678 - "Multi-entitlement not supported for pool with id" with activation key and custom product
Summary: "Multi-entitlement not supported for pool with id" with activation key and cu...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: API
Version: 6.0.1
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: Unspecified
Assignee: Ivan Necas
QA Contact: Og Maciel
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-07-31 11:40 UTC by Ivan Necas
Modified: 2019-09-26 15:52 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Registering systems via an activation key with a custom product failed with an error: "Multi-entitlement not supported for pool with id 'xxxxxxxxxxxxxxxxxxxxxx'" This fix allocates one pool per machine when registering with a custom product. The error no longer appears when registering a system.
Clone Of:
Environment:
Last Closed: 2012-12-04 19:48:41 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2012:1543 0 normal SHIPPED_LIVE Important: CloudForms System Engine 1.1 update 2012-12-05 00:39:57 UTC

Description Ivan Necas 2012-07-31 11:40:02 UTC 
Description of problem:
When subscribing system with activation key, I'm getting:

Multi-entitlement not supported for pool with id 'ff80808138dc0e040138dc111c8400
1f'.

Version-Release number of selected component (if applicable):
katello-0.2.45-1

How reproducible:
I'm testing it on 2-cpus machine, maybe it might be a hint.

Steps to Reproduce:
1. create custom product, promote
2. create an activation key with that product
3. register the product
  
Actual results:
Multi-entitlement not supported for pool with id 'ff80808138dc0e040138dc111c8400
1f'.

Expected results:
registerred successfully

Additional info:
Subscribing directly to the pool works correctly
Comment 1 Ivan Necas 2012-08-06 14:12:08 UTC 
Some more details: it doesn't work for activation keys with custom products being used on a system with more sockets.
Comment 2 Ivan Necas 2012-08-07 09:33:04 UTC 
Fixed in commit 64e54a0bcc7772fa33e2caf65d60d72bd5c87fd7 by always allocating only 1 pool per machine for custom products.
Comment 4 Og Maciel 2012-09-18 17:59:24 UTC 
Verified using:

* candlepin-0.7.8-1.el6cf.noarch
* candlepin-selinux-0.7.8-1.el6cf.noarch
* candlepin-tomcat6-0.7.8-1.el6cf.noarch
* katello-1.1.12-7.el6cf.noarch
* katello-all-1.1.12-7.el6cf.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.1.8-1.el6cf.noarch
* katello-cli-1.1.8-4.el6cf.noarch
* katello-cli-common-1.1.8-4.el6cf.noarch
* katello-common-1.1.12-7.el6cf.noarch
* katello-configure-1.1.9-3.el6cf.noarch
* katello-glue-candlepin-1.1.12-7.el6cf.noarch
* katello-glue-pulp-1.1.12-7.el6cf.noarch
* katello-qpid-broker-key-pair-1.0-1.noarch
* katello-qpid-client-key-pair-1.0-1.noarch
* katello-selinux-1.1.1-1.el6cf.noarch
* pulp-1.1.12-1.el6cf.noarch
* pulp-common-1.1.12-1.el6cf.noarch
* pulp-selinux-server-1.1.12-1.el6cf.noarch
Comment 6 errata-xmlrpc 2012-12-04 19:48:41 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2012-1543.html
Comment 7 Mike McCune 2013-08-16 18:12:17 UTC 
getting rid of 6.0.0 version since that doesn't exist
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