Bug 844678 – "Multi-entitlement not supported for pool with id" with activation key and custom product

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Bug 844678 - "Multi-entitlement not supported for pool with id" with activation key and custom product

Summary:	"Multi-entitlement not supported for pool with id" with activation key and cu...

Status:	CLOSED ERRATA

Aliases:	None

Product:	Red Hat Satellite 6
Classification:	Red Hat
Component:	API (Show other bugs)
Sub Component:
Version:	6.0.1
Hardware:	Unspecified Unspecified

Priority	unspecified Severity unspecified (vote)
Target Milestone:	Unspecified
Target Release:	Unused
Assigned To:	Ivan Necas
QA Contact:	Og Maciel
Docs Contact:

URL:
Whiteboard:
Keywords:	Triaged

Depends On:
Blocks:
	Show dependency tree / graph

Reported:	2012-07-31 07:40 EDT by Ivan Necas
Modified:	2013-08-16 14:12 EDT (History)
CC List:	7 users (show)

See Also:
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:	Registering systems via an activation key with a custom product failed with an error: "Multi-entitlement not supported for pool with id 'xxxxxxxxxxxxxxxxxxxxxx'" This fix allocates one pool per machine when registering with a custom product. The error no longer appears when registering a system.
Story Points:	---
Clone Of:
Environment:
Last Closed:	2012-12-04 14:48:41 EST
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

Attachments	(Terms of Use)
Add an attachment (proposed patch, testcase, etc.)

External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Product Errata	RHSA-2012:1543	normal	SHIPPED_LIVE	Important: CloudForms System Engine 1.1 update	2012-12-04 19:39:57 EST

Groups: None (edit)

Description Ivan Necas 2012-07-31 07:40:02 EDT

Description of problem:
When subscribing system with activation key, I'm getting:

Multi-entitlement not supported for pool with id 'ff80808138dc0e040138dc111c8400
1f'.

Version-Release number of selected component (if applicable):
katello-0.2.45-1

How reproducible:
I'm testing it on 2-cpus machine, maybe it might be a hint.

Steps to Reproduce:
1. create custom product, promote
2. create an activation key with that product
3. register the product
  
Actual results:
Multi-entitlement not supported for pool with id 'ff80808138dc0e040138dc111c8400
1f'.

Expected results:
registerred successfully

Additional info:
Subscribing directly to the pool works correctly

Comment 1 Ivan Necas 2012-08-06 10:12:08 EDT

Some more details: it doesn't work for activation keys with custom products being used on a system with more sockets.

Comment 2 Ivan Necas 2012-08-07 05:33:04 EDT

Fixed in commit 64e54a0bcc7772fa33e2caf65d60d72bd5c87fd7 by always allocating only 1 pool per machine for custom products.

Comment 4 Og Maciel 2012-09-18 13:59:24 EDT

Verified using:

* candlepin-0.7.8-1.el6cf.noarch
* candlepin-selinux-0.7.8-1.el6cf.noarch
* candlepin-tomcat6-0.7.8-1.el6cf.noarch
* katello-1.1.12-7.el6cf.noarch
* katello-all-1.1.12-7.el6cf.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.1.8-1.el6cf.noarch
* katello-cli-1.1.8-4.el6cf.noarch
* katello-cli-common-1.1.8-4.el6cf.noarch
* katello-common-1.1.12-7.el6cf.noarch
* katello-configure-1.1.9-3.el6cf.noarch
* katello-glue-candlepin-1.1.12-7.el6cf.noarch
* katello-glue-pulp-1.1.12-7.el6cf.noarch
* katello-qpid-broker-key-pair-1.0-1.noarch
* katello-qpid-client-key-pair-1.0-1.noarch
* katello-selinux-1.1.1-1.el6cf.noarch
* pulp-1.1.12-1.el6cf.noarch
* pulp-common-1.1.12-1.el6cf.noarch
* pulp-selinux-server-1.1.12-1.el6cf.noarch

Comment 6 errata-xmlrpc 2012-12-04 14:48:41 EST

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2012-1543.html

Comment 7 Mike McCune 2013-08-16 14:12:17 EDT

getting rid of 6.0.0 version since that doesn't exist

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