Description of problem: sometimes customers think a bug is a dupe of another bug while it's not. This leads to a lot of "pollution" of the original bug while we need to ask the customer to file a new bug too. It would be nice if bugzilla had an option to split off specified commends into a new bug
Red Hat's current Bugzilla version is 2.18. I am moving all older open bugs to this version. Any bugs against the older versions will need to be verified that they are still bugs. This will help me also to sort them better.
Cloning of a bug carries all comments to the description field of the new bug. The description field can be edited to remove non-relevant comments.