Red Hat Bugzilla – Bug 849990
Apper: Authentization failed when trying to install updates
Last modified: 2013-03-05 23:08:56 EST
Created attachment 605926 [details]
Description of problem:
Installed Fedora 18 x86_64 with KDE in KVM. I had to chroot to the installation and manually set root password and then create a user. I run Apper and tried to apply updates but got the following error (also attaching screenshot): "You have failed to provide correct authentification. Please check any passwords or account settings.". Note, that I have not been asked for root password. Installation via "yum update" works flawlessly.
Version-Release number of selected component (if applicable):
I am proposing this as an Alpha blocker per criterion: "The installed system must be able to download and install updates with yum and the default graphical package manager in all release-blocking desktops.".
hoping bug #829881 is the root cause of this, and fixing that helps here. we'll find out
looks like bug #841451 is a better candidate.
#829881 is not the same issue. We have only one .pkla file and that's for setting the clock.
+1 blocker, per criterion cited in comment #1.
rex: I'm not sure it'd be 841451. We currently believe that issue affects only yum updates from f17 to f18. on a fresh install, polkit appears to work correctly. we're not 100% sure of it yet, but that's my current belief. martin, can you verify whether polkit is running and the polkitd user is correctly created?
Sure, polkit is running, the polkitd user is created as following:
polkitd:x:999:999:User for polkitd:/:/sbin/nologin
Discussed at 2012-08-22 blocker review meeting. Accepted as a blocker per criterion "The installed system must be able to download and install updates with yum and the default graphical package manager in all release-blocking desktops", for the KDE desktop. We don't believe this is a case of #841451, as per comment #7 - polkit is running correctly, but Apper isn't talking to it somehow.
FWIW, Yesterday updating my distro-sync'd fc18 - upgraded from fc17 - with Apper - apper-0.8.0-0.4.20120724git.fc18.x86_64 - went without a problem.
1) With respect to comment #2: bug #829881 seems indeed not to be the cause. /var/lib/polkit-1/localauthority/10-vendor.d/ still contains 11-fedora-kde-policy.pkla.
2) Polkit is active - /usr/lib/polkit-1/polkitd --no-debug
So it looks to me more an installation / configuration issue. Missing dependencies or changed configuration Fedora specific not KDE?
Hope this helps,
BTW: User - me - is in the wheel - sudoers - group and I run selinux in permissive mode.
Seems like a change in Polkit 0.107 behaviour - I don't see a request in log. Reassigning to polkit-kde.
Well, it seems even with Gnome Auth Agent I'm unable to authenificate - for both KDE/Gnome agents dialog poups and it's dismissed, authorization fails. Let's try polkit.
From polkitd - 12:02:28.213: Operator of unix-session:6 FAILED to authenticate to gain authorization for action org.freedesktop.policykit.exec for unix-process:6334:1322118 [/bin/bash] (owned by unix-user:jreznik)
Turns out this and 852403 are dupes. That one is the cleaner bug, so we're marking this as the dupe and transferring blocker status to that bug.
*** This bug has been marked as a duplicate of bug 852403 ***