From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20021003 Description of problem: 1) rhn-feedback : Currently open to everyone. This will be clearly messaged that it is for feedback only and will most likely not receive a reply. No resources will be used for responding to this. 2) rhn-support : Currently a web ticket open to anyone, demo or paid. This will change so that it is only open to paying customers. If your account is not paid, this option will not even show up after you log in 3) rhn-help : This email address is being shut down and taken off the web. 4) Customer Support questions - this is for people who have questions about purchasing RHN (ie, credit card does not work, want to upgrade, etc..). Barry Duplantis wants to have us put a phone # on the web - this will go to customer service. He will assess the process as it builds and address as needed. FAQ - we also decided to rewrite the FAQ in order to allow customers to help themselves online. The old one is very outdated, incorrect in some circumstances, and not well organized. Version-Release number of selected component (if applicable): How reproducible: Didn't try Steps to Reproduce: 1.N/A 2. 3. Additional info:
*** This bug has been marked as a duplicate of 84644 ***
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.