Red Hat Bugzilla – Bug 85684
RHAS21 Kernel 2.4.9-e.3 does not recognize Compaq NC7781 PCI-X NICs.
Last modified: 2007-11-30 17:06:52 EST
Description of problem: RHAS21 CDs install Kernel 2.4.9-e.3 which do not recognize Compaq NC7781 PCI-X NICs. Found bcm5700-2.2.30-1.src.rpm at http://h18007.www1.hp.com/support/files/server/us/download/16420.html and its instructions at ftp://ftp.compaq.com/pub/products/servers/supportsoftware/linux/RedHat/bcm5700- 2.2.30-1.src.txt Follow them with no errors at all. At the end verified modules.conf has entries for: alias eth0 bcm5700 alias eth1 bcm5700 and run insmod bcm5700 No errors issued at all. When trying Network Configuration noticed the available devices list did not have this new NIC (bcm5700 or Compaq or NC7781) so I could not pick any that can successfully initialize the cards. HP's instructions for rpm mention linux 2.4.9-e.8 and my RHAS21 CDs installed linux 2.4.9-e.3 So I tried for hours at Red Hat web site to find a way to upgrade my e.3 to e.8 and try the HP rpm again. But no luck, could find a patch or way to do that. List of patches (security, bugs, improvement) did not give me a clue. So, I got stucked !! I have my server running RHAS21 with no network conectivity, useless !! Please help. Server config: HP Proliant DL380G3 1 PIV CPU @2.8GHz, 1.5Gb RAM, Compaq Smart 5i Array Controller, 1 36GBHDD, 1 72Gb HDD Your HCL lsit shows this model certified with NICs from Bradcom Corp NetXtreme BCM5703X Gigabit Ethernet rev02, (not exactly what I got in my server) Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
we have released an erratum with newer drivers, and also have a driver diskette that can be used until then. I think our support folks are the best place to get that disk
Dear Arjan, in referennce to your comment: "we have released an erratum with newer drivers, and also have a driver diskette that can be used until then. I think our support folks are the best place to get that disk" Please tell me the URL where I can find such new drivers/diskettes. I all was able to find points to Kernel 2.4.18-x-y I think for RedHat 8.0 nothing for RHAS21. Neither I could find a way to contact your support colleagues, any 800 number you can provided? Thanks
Just confirmed with HP: I must upgrade my RHAS21 Kernel 2.4.9-e.3 to 2.4.9-e.8 in other to successfully apply bcm5700 package Please I need help. I am trying to put my server into production and getting stuck !!
The original bug has been fixed in later updates. Please contact support of aid is required for this bug, as bugzilla is not the correct tool for support requests.
This is not a bug. I had exact same problem and was lucky to talk to a knowledgeable HP support engineer who pointed out my mistake. My HW/SW is HP DL380G3/RHAS 2.1/Kernel 2.4.9-e.3smp using the bcm5700- 6.2.11a-1.src.rpm. This driver IS backwards compatible. I didn't have to to do kernel upgrade to 2.4.9-e.24 to match the bcm driver. You can first type uname -r to get the kernel version you are running (either the up, smp or enterprise) and then, edit the file /usr/src/linux-2.4/Makefile and make sure the 4th line matches you kernel version. By default it will be something like -e.3custom, so replace this with -e.3smp or whichever kernel version you have. You can then redo the whole process from the notes. Where you have to rpm install, use --force. Then where you do this, # make -e KERNELRELEASE=`uname -r` oldconfig # make -e KERNELRELEASE=`uname -r` dep make sure you are using the LEFT SINGLE QUOTE!!! or you can simply do: # make oldconfig # make dep The rest is straight forward. bol!!
Charles Lim: "Red Hat does not support 3rd party kernel modules in any way, wether they are proprietary/binary only, open source, GPL, or otherwise. We also do not support user compiled kernels or kernel modules. We only support the binary kernel we ship, with the binary modules we ship. This includes patched sources as well as unmodified sources."