Bug 857699 - canon mx870 printing does not work
Summary: canon mx870 printing does not work
Alias: None
Product: Fedora
Classification: Fedora
Component: gutenprint
Version: 16
Hardware: x86_64
OS: Linux
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
Depends On:
TreeView+ depends on / blocked
Reported: 2012-09-16 11:04 UTC by udayb
Modified: 2013-02-13 23:55 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2013-02-13 23:55:16 UTC

Attachments (Terms of Use)

Description udayb 2012-09-16 11:04:52 UTC
Description of problem:

Canon usb printer drivers available with gutenprint-cups don't work. I have a Canon PIXMA mx876, and giving the print command submits the job to the queue but the printer doesn't really print anything. Test page printing is the only thing that works. However, the drivers from the Canon Europe website do work correctly (cnijfilter-mx870series-3.30-1-i386-rpm worked for me)

Version-Release number of selected component (if applicable):

How reproducible:


Steps to Reproduce:
1. Print a page
Actual results:
1. Printer doesn't print anything

Expected results:

Additional info:

Comment 1 Tim Waugh 2012-09-17 11:50:03 UTC
Please follow the troubleshooting procedure outlined here:

You should end up with a troubleshoot.txt file which you should attach to this bug report.

Comment 2 Ali Akcaagac 2012-09-24 12:17:02 UTC
I bet this is somehow related to the issues reported recently under https://bugzilla.redhat.com/show_bug.cgi?id=847923 and the changes from cups 1.5.2-x to 1.5.4-x

Comment 3 Jiri Popelka 2012-09-24 12:31:57 UTC
I'm not so sure. Bug #847923 is about problems with usb backend, while reporter of this BZ claims that 'the drivers from the Canon Europe website do work correctly'.

Comment 5 Jiri Popelka 2012-12-11 12:34:08 UTC
Support for Canon PIXMA MX870 has been added in gutenprint-5.2.7 and was marked as EXPERIMENTAL, which AFAICT means untested. The current status [1] doesn't show EXPERIMENTAL anymore, but you should ask directly gutenprint developers at gimp-print-devel mailing list [2]. Maybe you'll be asked to provide information to fix the driver.

[1] http://gimp-print.sourceforge.net/p_Supported_Printers.php
[2] http://gimp-print.sourceforge.net/p_Mailing_Lists.php

Comment 6 Jiri Popelka 2012-12-11 12:35:37 UTC
Anyway, until you provide the information you've been asked in comment #1, we can't do more here.

Comment 7 Fedora End Of Life 2013-01-16 20:31:07 UTC
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Comment 8 Fedora End Of Life 2013-02-13 23:55:32 UTC
Fedora 16 changed to end-of-life (EOL) status on 2013-02-12. Fedora 16 is 
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