Bug 858728 - "Oh no! Something has gone wrong" before login screen
Summary: "Oh no! Something has gone wrong" before login screen
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: gdm
Version: 18
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Ray Strode [halfline]
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-09-19 14:02 UTC by bob mckay
Modified: 2014-08-22 15:40 UTC (History)
4 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2014-02-05 22:48:03 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
/var/log/messages for failing session (125.51 KB, application/octet-stream)
2012-09-19 14:02 UTC, bob mckay
no flags Details
var/log/messages in the offending situation (I hope) (867.61 KB, text/plain)
2013-01-05 21:11 UTC, antonio montagnani
no flags Details
var/log/messages with debug gdm activated (4.71 MB, text/plain)
2013-01-10 22:22 UTC, antonio montagnani
no flags Details

Description bob mckay 2012-09-19 14:02:44 UTC
Created attachment 614402 [details]
/var/log/messages for failing session

Description of problem:
Apologies if I've guessed the wrong component. Please redirect if so.

Version-Release number of selected component (if applicable): 3.4.1


How reproducible:
100%

Steps to Reproduce:
1. Boot Machine (F17) and wait for login screen
  
Actual results:
"Oh no! Something has gone wrong..."

Expected results:
Machine boots.

Additional info:
I'm familiar with similar problems on other machines, but they are all either old hardware, or virtual machines, and probably really do fail to complete gdm initialisation within 60 seconds. This machine is a reasonably high-end server (maybe 3 years old), so that's unlikely to be the problem (plus it only started happening in the last week). I'm attaching /var/log/messages with gdm debugging turned on; I can't see anything useful, but perhaps you will. It's a full boot trace; gdm logging starts at 18:40:59, and by 18:41:41, gdm was displaying the "Oh no" message. 

I actually use lxde for terminal sessions on this machine (but presumably, the login manager doesn't know that, so it shouldn't affect anything).

The machine runs OK in runlevel 3 (and I can login via nx and get a perfectly good lxde session). The problem seems to be limited to the gdm greeter.

Comment 1 Jan "Yenya" Kasprzak 2012-12-18 08:32:36 UTC
I have a similar problem, just the "Oh no" screen appears after I press enter (when my login name is preselected) to get the password prompt. "init 3; xdm" works for me on my F17 laptop.

(A side note: the stupidity of the "oh no" screen itself is colossal: gdm clearly knows _what_ has gone wrong, and still decides to display a "pretty" picture instead of the exact reason of the failure. This is not what I can count as "usability".)

Comment 2 antonio montagnani 2013-01-05 21:04:29 UTC
it happens also sometimes (a month ago, this morning) and after many reboots I can get into the machine.

No idea how to debug any related issue,

Comment 3 antonio montagnani 2013-01-05 21:11:14 UTC
Created attachment 673081 [details]
var/log/messages in the offending situation (I hope)

This might be the var/log/messages file related to teh situation

Comment 4 antonio montagnani 2013-01-10 22:22:20 UTC
Created attachment 676572 [details]
var/log/messages with debug gdm activated

Today I experienced this issue again: I cannot get any useful information from this messages file...

Comment 5 antonio montagnani 2013-02-22 14:45:12 UTC
it happened also in F18, so I suggest to change version of Fedora

Comment 6 antonio montagnani 2013-02-24 06:57:33 UTC
I erased fprintd and I am checking if this solves the problem. Anyway, it is silly that we cannot debug the problem and we have no clue apart from the stupid message : Oh no something has gone wrong" !!!

Comment 7 Fedora End Of Life 2013-07-04 03:11:33 UTC
This message is a reminder that Fedora 17 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 17. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '17'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 17's end of life.

Bug Reporter:  Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 17 is end of life. If you 
would still like  to see this bug fixed and are able to reproduce it 
against a later version  of Fedora, you are encouraged  change the 
'version' to a later Fedora version prior to Fedora 17's end of life.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 8 Fedora End Of Life 2013-08-01 10:26:17 UTC
Fedora 17 changed to end-of-life (EOL) status on 2013-07-30. Fedora 17 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.

Comment 9 Jan "Yenya" Kasprzak 2013-08-06 13:31:47 UTC
Reopening and changing to F18, as requested in comment #5.

Comment 10 Fedora End Of Life 2013-12-21 15:06:10 UTC
This message is a reminder that Fedora 18 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 18. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '18'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 18's end of life.

Thank you for reporting this issue and we are sorry that we may not be 
able to fix it before Fedora 18 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior to Fedora 18's end of life.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 11 Fedora End Of Life 2014-02-05 22:48:03 UTC
Fedora 18 changed to end-of-life (EOL) status on 2014-01-14. Fedora 18 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.

Comment 12 cornel panceac 2014-08-22 15:30:43 UTC
please reopen this and assign it to fedora 21. it happens always after latest set of updates. it also happened from time to time on fedora 18, 19 and 20.

# rpm -q gdm
gdm-3.12.2-5.fc21.i686

# rpm -qa | grep gnome | grep 3.13
gnome-color-manager-3.13.90-1.fc21.i686
gnome-shell-extension-launch-new-instance-3.13.90-1.fc21.noarch
gnome-packagekit-3.13.90-1.fc21.i686
gnome-weather-3.13.90-1.fc21.i686
gnome-maps-3.13.4-2.fc21.i686
gnome-online-miners-3.13.3-2.fc21.i686
gnome-initial-setup-3.13.4-3.fc21.i686
gnome-shell-extension-alternate-tab-3.13.90-1.fc21.noarch
gnome-user-docs-3.13.4-1.fc21.noarch
gnome-desktop3-3.13.4-2.fc21.i686
gnome-user-share-3.13.2-2.fc21.i686
gnome-session-3.13.3-2.fc21.i686
gnome-settings-daemon-3.13.90-1.fc21.i686
gnome-classic-session-3.13.90-1.fc21.noarch
gnome-logs-3.13.90-1.fc21.i686
gnome-calculator-3.13.90-1.fc21.i686
gnome-photos-3.13.4-2.fc21.i686
gnome-shell-extension-window-list-3.13.90-1.fc21.noarch
gnome-online-accounts-3.13.90-1.fc21.i686
gnome-bluetooth-3.13.90-1.fc21.i686
gnome-shell-extension-apps-menu-3.13.90-1.fc21.noarch
gnome-clocks-3.13.2-1.fc21.i686
gnome-getting-started-docs-3.13.90-1.fc21.noarch
gnome-shell-extension-places-menu-3.13.90-1.fc21.noarch
gnome-boxes-3.13.4-2.fc21.i686
gnome-backgrounds-3.13.90-1.fc21.noarch
gnome-shell-extension-common-3.13.90-1.fc21.noarch
gnome-software-3.13.90-1.fc21.i686
gnome-system-monitor-3.13.90-1.fc21.i686
gnome-documents-3.13.4-3.fc21.i686
gnome-themes-standard-3.13.4-3.fc21.i686
gnome-shell-3.13.90-1.fc21.i686
gnome-menus-3.13.3-2.fc21.i686
gnome-sound-recorder-3.13.4-1.fc21.noarch
gnome-bluetooth-libs-3.13.90-1.fc21.i686
gnome-contacts-3.13.90-1.fc21.i686
gnome-session-xsession-3.13.3-2.fc21.i686
gnome-terminal-3.13.90-1.fc21.i686

Please provide a mean to investigate this.

Comment 13 cornel panceac 2014-08-22 15:40:08 UTC
just fyi, i've rebooted into an older kernel twice, and it worked every time. then i've rebooted the newer kernel (once) and it also worked. i'm confused.

$ rpm -qa kernel-PAE-core
kernel-PAE-core-3.16.1-300.fc21.i686
kernel-PAE-core-3.16.0-0.rc6.git2.1.fc21.i686
kernel-PAE-core-3.16.0-1.fc21.i686


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