Red Hat Bugzilla – Bug 858861
HP OfficeJet G85xi USB printer/scanner and other 1284.4 devices unusable
Last modified: 2012-10-02 12:07:19 EDT
Created attachment 614585 [details]
Patch to hplip-3.12.6 to fix the bug
Description of problem:
HP OfficeJet G85xi and similar USB printers/scanners are not auto-detected, and are not usable after being added manually. All printers that support the IEEE 1284.4 protocol over USB are believed affected.
Version-Release number of selected component (if applicable):
hplip-3.12.6-1.fc17.i686 (and corresponding gui, common, and libs packages).
hplip-3.12.9 may also be affected.
Repeatable, tested using OfficeJet G85xi.
Steps to Reproduce:
1. On Fedora 17 system with the above hplip packages installed, connect HP OfficeJet G85xi to computer using USB cable.
2. Notice that nothing happens, the printer and scanner are not found.
3. Manually add the printer using hp-setup. The manual USB option is required. The printer is then added to CUPS.
4. Try to print to the printer or use the scanner. Printing fails, and the scanner is not found by simple-scan.
The printer and scanner remain unusable. Printing gives an error message in /var/log/messages like this, and the print job stalls.
Sep 17 15:46:19 localhost hpijs: io/hpmud/musb.c 1139: unable to open hp:/usb/OfficeJet_G85xi?serial=SGG11E0QQFVL
The printer and scanner should be detected and configured automatically.
lsusb -D shows this printer supports the IEEE 1284.4 protocol, code 3.
lsusb -D /dev/bus/usb/002/002
Device: ID 03f0:0311 Hewlett-Packard OfficeJet G85xi
bInterfaceProtocol 3 IEEE 1284.4 compatible bidirectional
Code in io/hpmud/musb.c only tests for codes 1 and 2.
A patch is included that appears to fix the problem. The printer/scanner was detected correctly after applying this.
The same code appears to be present in hplip-3.12.9.
Amazing. Thank you for the patch.
Can you update to hplip-3.12.9-1.fc17 to make sure the problem is still there ?
You can find RPMs here:
and then please also test hplip-3.12.9-2.fc17 which has your patch applied
I'm going to report the problem upstream (https://bugs.launchpad.net/hplip/+filebug). Or do you want to do it yourself ?
(In reply to comment #1)
> Amazing. Thank you for the patch.
> Can you update to hplip-3.12.9-1.fc17 to make sure the problem is still
> there ?
> You can find RPMs here:
> and then please also test hplip-3.12.9-2.fc17 which has your patch applied
> RPMs: https://koji.fedoraproject.org/koji/buildinfo?buildID=355415
> I'm going to report the problem upstream
> (https://bugs.launchpad.net/hplip/+filebug). Or do you want to do it
> yourself ?
I tested the i686 binaries of the above. As expected, the problem is still present in 3.12.9-1.fc17, and is fixed by 3.12.9-2.fc17. Printer autoconfiguration, printing, and scanning via simple-scan all worked.
Please report this upstream. Thank you.
hplip-3.12.9-2.fc18 has been submitted as an update for Fedora 18.
hplip-3.12.9-2.fc17 has been submitted as an update for Fedora 17.
* should fix your issue,
* was pushed to the Fedora 18 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing hplip-3.12.9-2.fc18'
as soon as you are able to.
Please go to the following url:
then log in and leave karma (feedback).
hplip-3.12.9-2.fc18 has been pushed to the Fedora 18 stable repository. If problems still persist, please make note of it in this bug report.
hplip-3.12.9-6.fc16 has been submitted as an update for Fedora 16.