Bug 858960 - [ALL LANG][CFSE CLI] Run 'kateloo --help' with no en_US.UTF-8 locale produced traceback: 'ascii' codec can't encode characters in position.
[ALL LANG][CFSE CLI] Run 'kateloo --help' with no en_US.UTF-8 locale produced...
Product: Red Hat Satellite 6
Classification: Red Hat
Component: Localization and Internationalization (Show other bugs)
x86_64 Linux
high Severity high (vote)
: Unspecified
: --
Assigned To: Ivan Necas
Og Maciel
: i18n, Triaged
Depends On:
Blocks: 863461
  Show dependency treegraph
Reported: 2012-09-20 03:47 EDT by Lijun Li
Modified: 2013-08-16 14:00 EDT (History)
7 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Running 'katello --help' with UTF-8 locale produced an error: "'ascii' codec can not encode characters in position". This bug fix sets the utf-8 writer for stdout and stderr. The error no longer appears.
Story Points: ---
Clone Of:
Last Closed: 2012-12-04 14:56:04 EST
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Lijun Li 2012-09-20 03:47:28 EDT
Description of problem:
Run 'kateloo --help' with UTF-8 locale produced traceback: 'ascii' codec can't encode characters in position.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Install latest CloudForms System Engine build.
2. Run from terminal:
LANG=ja_JP.UTF-8 katello --help
Actual results:
[root@cfsetest ~]# LANG=ja_JP.UTF-8 katello --help
error: 'ascii' codec can't encode characters in position 80-101: ordinal not in range(128) (more in the log file /var/log/katello/client.log)
You have mail in /var/spool/mail/root
[root@cfsetest ~]# cat /var/log/katello/client.log 
2012-09-19 21:08:13,596 [ERROR][MainThread] error() @ base.py:184 - 'ascii' codec can't encode characters in position 80-101: ordinal not in range(128)
2012-09-19 21:08:13,597 [ERROR][MainThread] error() @ base.py:185 - Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/katello/client/cli/base.py", line 197, in main
    ret_code = super(KatelloCLI, self).main(args, command_name, parent_usage)
  File "/usr/lib/python2.6/site-packages/katello/client/core/base.py", line 293, in main
    self.process_options(parser, args)
  File "/usr/lib/python2.6/site-packages/katello/client/core/base.py", line 211, in process_options
    self.opts, self.args = parser.parse_args(args)
  File "/usr/lib64/python2.6/optparse.py", line 1394, in parse_args
    stop = self._process_args(largs, rargs, values)
  File "/usr/lib64/python2.6/optparse.py", line 1434, in _process_args
    self._process_long_opt(rargs, values)
  File "/usr/lib64/python2.6/optparse.py", line 1509, in _process_long_opt
    option.process(opt, value, values, self)
  File "/usr/lib64/python2.6/optparse.py", line 788, in process
    self.action, self.dest, opt, value, values, parser)
  File "/usr/lib64/python2.6/optparse.py", line 810, in take_action
  File "/usr/lib/python2.6/site-packages/katello/client/i18n_optparse.py", line 76, in print_help
UnicodeEncodeError: 'ascii' codec can't encode characters in position 80-101: ordinal not in range(128)

Expected results:
No Traceback.

Additional info:
Comment 3 Ivan Necas 2012-10-05 06:29:31 EDT
This issue is somehow related to https://bugzilla.redhat.com/show_bug.cgi?id=845198#c10

Like this problem, it occurs only with environment with LC_CTYPE=en_US.UTF-8
Comment 4 Ivan Necas 2012-10-05 08:56:39 EDT
The fix is merged to katello https://github.com/Katello/katello/pull/798

  Branch: refs/heads/master
  Home:   https://github.com/Katello/katello
  Commit: d650484f2c66df5ef8a11179a17094091fdfca65
  Author: Ivan Necas <inecas@redhat.com>
  Date:   2012-10-05 (Fri, 05 Oct 2012)

  Changed paths:
    M cli/src/katello/client/utils/encoding.py

  Log Message:
  858960 - always set the utf-8 writer for stdout and stderr
Comment 7 Og Maciel 2012-10-08 17:55:25 EDT
# LANG=ja_JP.UTF8 katello -u admin -p admin --help
Usage:  katello <options> <command>
Supported Commands:
	activation_key Katello サーバーのアクティベーションキーに固有の動作
	admin          各種管理動作
	changeset      Katello サーバーで変更セットに固有の動作
	client         Katello サーバーのクライアントに固有の動作
	distribution   Katello サーバーでのリポジトリ固有の動作
	environment    Katello サーバーの環境に固有の動作
	errata         Katello サーバーのエラータに固有の動作
	filter         katello サーバーでフィルタ固有の動作
	gpg_key        katello サーバーで GPG キーに固有の動作
	org            Katello サーバーの組織に固有の動作
	package        Katello サーバーでのパッケージ固有の動作
	package_group  Katello サーバーのパッケージグループに固有の動作
	permission     katello サーバーでパーミッションに固有の動作
	ping           Katello サーバーのステータスを取得
	product        Katello サーバーで製品に固有の動作
	provider       Katello サーバーのプロバイダーに固有の動作
	repo           Katello サーバーでのリポジトリ固有の動作
	shell          シェルとして cli を実行
	sync_plan      katello サーバーで同期プランに固有の動作
	system         Katello サーバーのシステムに固有の動作
	system_group   katello サーバーでのシステムグループ固有の動作
	template       Katello サーバーのテンプレートに固有の動作
	user           Katello サーバーでのユーザー固有の動作
	user_role      katello サーバー内でのユーザーロール固有の動作
	version        katello サーバーのバージョンを取得

  -h, --help            show this help message and exit
  -v, --version         バージョン情報を表示します
  -d, --debug           デバッグ情報をログに送信します

  Katello ユーザーアカウントの資格情報:
    -u USERNAME, --username=USERNAME
    -p PASSWORD, --password=PASSWORD

  Katello サーバー情報:
    --host=HOST         Katello サーバーのホスト名 (デフォルト: localhost.localdomain)
Comment 8 Og Maciel 2012-10-08 17:55:56 EDT

* candlepin-
* candlepin-selinux-
* candlepin-tomcat6-
* katello-1.1.12-14.el6cf.noarch
* katello-all-1.1.12-14.el6cf.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.1.8-1.el6cf.noarch
* katello-cli-1.1.8-7.el6cf.noarch
* katello-cli-common-1.1.8-7.el6cf.noarch
* katello-common-1.1.12-14.el6cf.noarch
* katello-configure-1.1.9-7.el6cf.noarch
* katello-glue-candlepin-1.1.12-14.el6cf.noarch
* katello-glue-pulp-1.1.12-14.el6cf.noarch
* katello-qpid-broker-key-pair-1.0-1.noarch
* katello-qpid-client-key-pair-1.0-1.noarch
* katello-selinux-1.1.1-1.el6cf.noarch
* pulp-1.1.12-1.el6cf.noarch
* pulp-common-1.1.12-1.el6cf.noarch
* pulp-selinux-server-1.1.12-1.el6cf.noarch
Comment 10 errata-xmlrpc 2012-12-04 14:56:04 EST
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

Comment 11 Mike McCune 2013-08-16 14:00:24 EDT
getting rid of 6.0.0 version since that doesn't exist

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