Description of problem:Samsung ML-2525W b&w laserjet will not work with Fedora 17 Version-Release number of selected component (if applicable): How reproducible:Irritatingly so (all the time) Steps to Reproduce: 1.Install printer using either driver included with Fedora or driver from Samsung 2. Printer installs and displays in printing window ok (for either driver in #1). When a test print is run, it claims an error and the print is stopped. Printer blinks a couple of times but does not print. 3. If a self print test is chosen, the printer puts out a piece of paper saying "If you can read this, you are using the wrong driver". Actual results: Print spooler stop printer and displays that an error occurred, but no error info is given. Expected results: Printer to print the test print and other documents. Additional info: This is a dual boot computer and the printer is working correctly under windows 7.
Error message says it cannot run /usr/lib/cups/filter/rastertosamsungspl
scratch that: it is /usr/lib64/cups/filter/rastertosamsungspl
I used samsung 'Configurator' from a text screen. It said it installed correctly. However I got the following error messages during the installation [root@Carrizozo-John bin]# ./Configurator (process:2371): GConf-WARNING **: Client failed to connect to the D-BUS daemon: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. (process:2371): GConf-WARNING **: Client failed to connect to the D-BUS daemon: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. (process:2371): GConf-WARNING **: Client failed to connect to the D-BUS daemon: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. libpng warning: Application was compiled with png.h from libpng-1.5.10 libpng warning: Application is running with png.c from libpng-1.2.49 libpng error: Incompatible libpng version in application and library libpng warning: Application was compiled with png.h from libpng-1.5.10 libpng warning: Application is running with png.c from libpng-1.2.49 libpng error: Incompatible libpng version in application and library [root@Carrizozo-John bin]#
Please attach an output from printing troubleshooter while using the Fedora provided driver (SpliX). https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter also an output of "lpinfo -l -v" would be useful.
I will get back with the printing troubleshooter later today. As for now this looks promising. lpinfo -l -v gave me lpinfo: Forbidden John
(In reply to comment #5) > lpinfo -l -v > gave me > lpinfo: Forbidden run it as superuser (root)
I get what you are saying, but am running into difficulties. I uninstalled the drivers provided by Samsung and now the computer cannot find the Samsung driver. I removed and reinstalled cups and rebooted assuming it would re write the driver database but it did not so I still don't have the Samsung driver in the database (in fact only about 4 or 5 companies are listed when it used to list many more) Since it no longer was auto giving me the samsung driver, I told it as john(the administrator who has been installing everything for months) to install a generic laserjet. It did, and that works ok. (so no permission problem there) Unfortunately I am missing a few features. Can you give me a hint how to get the printer database back on line so I can try installing as root? Thanks, John
Ok, lets take it from start. According to the specs [1] this printer knows only SPL [2] language. The only package that provides drivers for SPL printers is SpliX [3]. So - install the splix package - start system-config-printer - add a printer queue using 'Samsung ML-2525W, 2.0.0 [en]' driver - in the system-config-printer go to Help->Troubleshoot and follow the instructions. You'll end up with a troubleshoot.txt file which you'll attach to this bug report. - we need to see the output of: su -c "lpinfo -l -v" which will tell us the id of the device. We need it to fix the driver-auto-selection-and-installation mechanism so next time it will automatically install splix and select the splix driver for this printer. [1] http://www.samsung.com/us/computer/printers/ML-2525W/XAA-specs [2] http://www.undocprint.org/formats/page_description_languages/spl [3] http://splix.ap2c.org/
splix was installed before I removed the samsung drivers. It was no longer installed, and I reinstalled it. I then ran system-config-printer as John the administrator. It asked for johns password and then installed the ML-2525W driver. It said it was installed and I asked it to do a test page (this is where it failed before). It asked me for root's password (never did that before--it just gave an error and stopped the printer). After I gave it the root password it successfully printed the test page (never did that before either). It now is working. [john@Carrizozo-John ~]$ su -c "lpinfo -l -v" Password: Device: uri = lpd class = network info = LPD/LPR Host or Printer make-and-model = Unknown device-id = location = Device: uri = https class = network info = Internet Printing Protocol (https) make-and-model = Unknown device-id = location = Device: uri = ipp class = network info = Internet Printing Protocol (ipp) make-and-model = Unknown device-id = location = Device: uri = socket class = network info = AppSocket/HP JetDirect make-and-model = Unknown device-id = location = Device: uri = http class = network info = Internet Printing Protocol (http) make-and-model = Unknown device-id = location = Device: uri = serial:/dev/ttyS0?baud=115200 class = serial info = Serial Port #1 make-and-model = Unknown device-id = location = Device: uri = ipps class = network info = Internet Printing Protocol (ipps) make-and-model = Unknown device-id = location = Device: uri = usb://Samsung/ML-2525W%20Series?serial=Z4L0BABB100278D class = direct info = Samsung ML-2525W Series make-and-model = Samsung ML-2525W Series device-id = MFG:Samsung;CMD:GDI,FWV,EXT;MDL:ML-2525W Series;CLS:PRINTER;STATUS:BUSY; location = [john@Carrizozo-John ~]$ I don't know what to make of that security issue but the printer is working fine now.
I'm glad it works now. Closing.