Bug 860225 - Uninstalling RHEV-Tools in Windows 2003-64bit version creates error event
Summary: Uninstalling RHEV-Tools in Windows 2003-64bit version creates error event
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: Windows Guest Tools
Version: 3.1.0
Hardware: x86_64
OS: Linux
medium
medium
Target Milestone: ---
: 3.2.0
Assignee: Lev Veyde
QA Contact: Jiri Belka
URL:
Whiteboard: integration
Depends On:
Blocks: 917401
TreeView+ depends on / blocked
 
Reported: 2012-09-25 10:28 UTC by Lukas Svaty
Modified: 2022-07-09 06:21 UTC (History)
10 users (show)

Fixed In Version: 3.2.2
Doc Type: Bug Fix
Doc Text:
Previously, when trying to uninstall rhev-guest-tools in Windows 2003 64-bit version, an error event was created in the event viewer saying "The BalloonService service hung on starting", even though the package was uninstalled correctly. Now, The balloon service executable is no longer registered meaning the service is no longer running by default and rhev-guest-tools can be uninstalled without any error messages.
Clone Of:
Environment:
Last Closed: 2013-06-10 20:50:47 UTC
oVirt Team: ---
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
EventViewer (31.96 KB, image/png)
2012-09-25 10:28 UTC, Lukas Svaty 		no flags Details
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Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHV-47263 0 None None None 2022-07-09 06:21:01 UTC
Red Hat Product Errata RHSA-2013:0925 0 normal SHIPPED_LIVE Important: rhev-guest-tools-iso security and bug fix update 2013-06-11 00:35:30 UTC

Description Lukas Svaty 2012-09-25 10:28:24 UTC 
Created attachment 616957 [details]
EventViewer

Description of problem:
When trying to uninstall tools in Windows 2003-64bit version error event is created in event viewer with description saying "The BalloonService service hung on starting"

Version-Release number of selected component (if applicable):
si18.1
Windows 2003 x64
rhev-guest-tools-iso-3.1-7

How reproducible:
100%

Steps to Reproduce:
1. Install tools in Win2k3-x64
2. Uninstall tools in Win2k3-x64
3. before restart see EventViewer
  
Actual results:
Error message pops out while uninstalling tools and Error event is created in Event viewer, tools are corretly uninstalled

Expected results:
Tools should be correctly uninstalled without any error events/messages
Comment 1 Lev Veyde 2013-02-18 16:27:29 UTC 
The balloon service executable is no longer registered, and thus the service is no longer running by default.
Comment 6 Jiri Belka 2013-03-20 14:26:24 UTC 
ok, 3.2.4 (sf10.1).
Comment 8 errata-xmlrpc 2013-06-10 20:50:47 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2013-0925.html
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