Red Hat Bugzilla – Bug 865896
"Forgot Username" causes error
Last modified: 2014-03-18 13:37:34 EDT
Description of problem: When pressing "Send Login", receive "Couldn't find Organization with ID=1 [WHERE "organizations"."task_id" IS NULL]" Version-Release number of selected component (if applicable): CloudForms 1.1 beta How reproducible: Every time Steps to Reproduce: 1. Setup userid per System Engine User manual with email address 2. Logoff 3. Click Forgot Username link 4. Enter email corresponding to 1 5. Click Send Login Actual results: "Couldn't find Organization with ID=1 [WHERE "organizations"."task_id" IS NULL]" error. No email Expected results: Username reminder email to be sent Additional info:
Same error for "Forgot Password"
Thom, for future System Engine bugs, please attach the tarball created by the command /usr/share/katello/scripts/katello-debug. That will provide diagnostic information crucial for debugging I'm unable to reproduce this problem using the following version of katello * katello-1.1.12-18.el6cf.src.rpm * katello-candlepin-cert-key-pair-1.0-1.src.rpm * katello-certs-tools-1.1.8-1.el6cf.src.rpm * katello-cli-1.1.8-10.el6cf.src.rpm * katello-configure-1.1.9-10.el6cf.src.rpm * katello-qpid-broker-key-pair-1.0-1.src.rpm * katello-qpid-client-key-pair-1.0-1.src.rpm * katello-selinux-1.1.1-2.el6cf.src.rpm
# COMMENT doing click on "Reset Password" (without entering any info in fields) brings to the red alert: --- Couldn't find User with username = , email = we seems missing a check on text input(s) emptiness
Also, choosing "Forgot username", entering a valid email and clicking "Send Login" doesn't seem to actually send an email.
Created attachment 636163 [details] empty radio button in dialog There's a radio button with no text displayed in the dialog.
(In reply to comment #5) > # COMMENT > > doing click on "Reset Password" (without entering any info in fields) brings > to the red alert: > --- > Couldn't find User with username = , email = > > we seems missing a check on text input(s) emptiness Confirmed, I'm seeing that also. The message seems like it could be presented better. Something like, "No matching user found". I could be wrong, but I think that's slightly different from the reported issue. We should have a bug to track improving the reading of that notification. I'm not sure whether the issue in comment#0 and comment#5 should be tracked by the same bug. Any input from devel?
Og - I think that we should probably file a separate bug if you're not getting an email. (I think there might already be a closed bug and documentation on that issue alone.)
This bug was closed because of a lack of activity. If you feel this bug should be reconsidered for attention please feel free to re-open the bug with a comment stating why it should be reconsidered.