Red Hat Bugzilla – Bug 865896
"Forgot Username" causes error
Last modified: 2014-03-18 13:37:34 EDT
Description of problem:
When pressing "Send Login", receive "Couldn't find Organization with ID=1 [WHERE "organizations"."task_id" IS NULL]"
Version-Release number of selected component (if applicable):
CloudForms 1.1 beta
Steps to Reproduce:
1. Setup userid per System Engine User manual with email address
3. Click Forgot Username link
4. Enter email corresponding to 1
5. Click Send Login
"Couldn't find Organization with ID=1 [WHERE "organizations"."task_id" IS NULL]" error. No email
Username reminder email to be sent
Same error for "Forgot Password"
Thom, for future System Engine bugs, please attach the tarball created by the command /usr/share/katello/scripts/katello-debug. That will provide diagnostic information crucial for debugging
I'm unable to reproduce this problem using the following version of katello
doing click on "Reset Password" (without entering any info in fields) brings to the red alert:
Couldn't find User with username = , email =
we seems missing a check on text input(s) emptiness
Also, choosing "Forgot username", entering a valid email and clicking "Send Login" doesn't seem to actually send an email.
Created attachment 636163 [details]
empty radio button in dialog
There's a radio button with no text displayed in the dialog.
(In reply to comment #5)
> # COMMENT
> doing click on "Reset Password" (without entering any info in fields) brings
> to the red alert:
> Couldn't find User with username = , email =
> we seems missing a check on text input(s) emptiness
Confirmed, I'm seeing that also. The message seems like it could be presented better. Something like, "No matching user found".
I could be wrong, but I think that's slightly different from the reported issue. We should have a bug to track improving the reading of that notification. I'm not sure whether the issue in comment#0 and comment#5 should be tracked by the same bug.
Any input from devel?
Og - I think that we should probably file a separate bug if you're not getting an email. (I think there might already be a closed bug and documentation on that issue alone.)
This bug was closed because of a lack of activity. If you feel this bug should be reconsidered for attention please feel free to re-open the bug with a comment stating why it should be reconsidered.