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Bug 872659

Summary: [RFE] Better error when unable to connect to LDAP host: No such address or other socket error. (Net::LDAP::LdapError)
Product: [Retired] CloudForms Common Reporter: Og Maciel <omaciel>
Component: rubygem-ldap_fluffAssignee: Angus Thomas <athomas>
Status: CLOSED EOL QA Contact: Og Maciel <omaciel>
Severity: high Docs Contact:
Priority: unspecified    
Version: 1.1.0Keywords: FutureFeature
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Enhancement
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-03-27 18:36:14 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
screenshot none

Description Og Maciel 2012-11-02 16:54:22 UTC
Description of problem:

I configured my SAM system to use AD for authentication and proceeded with loading manifest file, registering/subscribing systems via activationkeys. I then created a new role with all permissions added to the only organization I have, making sure to also add the Users LDAP Group to it. After adding this role, several pages in the ui show me the following error notice:

No such address or other socket error. (Net::LDAP::LdapError)

Version-Release number of selected component (if applicable):

* candlepin-0.7.18-1.el6_3.noarch
* candlepin-tomcat6-0.7.18-1.el6_3.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.2.1-1h.el6_3.noarch
* katello-cli-1.2.2-1h.el6_3.noarch
* katello-cli-common-1.2.2-1h.el6_3.noarch
* katello-common-1.2.2-1h.el6_3.noarch
* katello-configure-1.2.1-1h.el6_3.noarch
* katello-glue-candlepin-1.2.2-1h.el6_3.noarch
* katello-headpin-1.2.2-1h.el6_3.noarch
* katello-headpin-all-1.2.2-1h.el6_3.noarch
* katello-selinux-1.2.1-1h.el6_3.noarch
* thumbslug-0.0.24-1.el6_2.noarch
* thumbslug-selinux-0.0.24-1.el6_2.noarch
* rubygem-ldap_fluff-0.1.3-1.el6_3.noarch

How reproducible:


Steps to Reproduce:
1.  Add a new role with all permissions to an existing Org, making sure to include the LDAP group and also add a second user from that same group
2.
3.
  
Actual results:


Expected results:


Additional info:

production.log shows:

Started GET "/sam/notices/get_new?_=1351875056678" for 10.11.11.58 at Fri Nov 02 12:34:37 -0400 2012
[ INFO: 2012-11-02 12:34:37 #4629]   Processing by NoticesController#get_new as JSON
[ INFO: 2012-11-02 12:34:37 #4629]   Parameters: {"_"=>"1351875056678"}
[DEBUG: 2012-11-02 12:34:37 #4629] Setting locale: en
[DEBUG: 2012-11-02 12:34:37 #4629] Setting current user thread-local variable to Administrator
[DEBUG: 2012-11-02 12:34:37 #4629] Checking  params  for notices/get_new
[DEBUG: 2012-11-02 12:34:37 #4629] Setting current user thread-local variable to nil
[ERROR: 2012-11-02 12:34:37 #4629] No such address or other socket error. (Net::LDAP::LdapError)
/usr/lib/ruby/gems/1.8/gems/net-ldap-0.1.1/lib/net/ldap.rb:1125:in `initialize'
/usr/lib/ruby/gems/1.8/gems/net-ldap-0.1.1/lib/net/ldap.rb:717:in `new'
/usr/lib/ruby/gems/1.8/gems/net-ldap-0.1.1/lib/net/ldap.rb:717:in `bind'
/usr/lib/ruby/gems/1.8/gems/ldap_fluff-0.1.3/lib/ldap_fluff/active_directory.rb:21:in `bind?'
/usr/lib/ruby/gems/1.8/gems/ldap_fluff-0.1.3/lib/ldap_fluff/active_directory.rb:27:in `service_bind'
/usr/lib/ruby/gems/1.8/gems/ldap_fluff-0.1.3/lib/ldap_fluff/active_directory.rb:46:in `is_in_groups'
/usr/lib/ruby/gems/1.8/gems/ldap_fluff-0.1.3/lib/ldap_fluff/ldap_fluff.rb:42:in `is_in_groups?'
/usr/share/katello/lib/ldap.rb:29:in `is_in_groups'
/usr/share/katello/app/models/user.rb:554:in `verify_ldap_roles'
/usr/share/katello/app/controllers/application_controller.rb:203:in `verify_ldap'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:453:in `_run__1343093391__process_action__618324841__callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:221:in `_conditional_callback_around_3389'
/usr/share/katello/lib/util/threadsession.rb:79:in `thread_locals'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:220:in `_conditional_callback_around_3389'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:446:in `_run__1343093391__process_action__618324841__callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `send'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `_run_process_action_callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `send'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `run_callbacks'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/callbacks.rb:17:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rescue.rb:17:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/base.rb:119:in `process'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:41:in `process'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:138:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:178:in `action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:27:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:150:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:93:in `recognize'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:68:in `optimized_each'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:92:in `recognize'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:141:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:493:in `call'
/usr/lib/ruby/gems/1.8/gems/apipie-rails-0.0.12/lib/apipie/static_dispatcher.rb:57:in `call'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:35:in `call'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:34:in `catch'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:34:in `call'
/usr/lib/ruby/gems/1.8/gems/sass-3.1.4/lib/sass/../sass/plugin/rack.rb:54:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/head.rb:14:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/methodoverride.rb:24:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/flash.rb:182:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/session/abstract_store.rb:149:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/cookies.rb:302:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:32:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/query_cache.rb:28:in `cache'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:12:in `cache'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:31:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/connection_pool.rb:354:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:46:in `call'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:416:in `_run_call_callbacks'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:44:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/sendfile.rb:102:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/remote_ip.rb:48:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/show_exceptions.rb:47:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/rack/logger.rb:13:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/runtime.rb:17:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/lock.rb:34:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:168:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `send'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `method_missing'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:52:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `each'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `call'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:84:in `pre_process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `catch'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `pre_process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:57:in `process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:42:in `receive_data'
/usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run_machine'
/usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/backends/base.rb:61:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/server.rb:159:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/controllers/controller.rb:86:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `send'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `run_command'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:151:in `run!'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/bin/thin:6
/usr/share/katello/script/thin:24:in `load'
/usr/share/katello/script/thin:24

Comment 2 Og Maciel 2012-11-02 17:16:52 UTC
Created attachment 637174 [details]
screenshot

Comment 3 Jordan OMara 2012-11-07 16:06:30 UTC
We decided this bug is essentially,

[RFE] - Please display a nicer message when unable to connect to LDAP host

Correct, og?

Comment 4 Og Maciel 2012-11-07 16:11:20 UTC
Correct.