Bug 874511 – [Installation]"error while loading shared libraries: libruby.so.1.9" is seen in the file /etc/httpd/logs/error_log

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Bug 874511 - [Installation]"error while loading shared libraries: libruby.so.1.9" is seen in the file /etc/httpd/logs/error_log

Summary:	[Installation]"error while loading shared libraries: libruby.so.1.9" is seen ...

Status:	CLOSED ERRATA

Aliases:	None

Product:	OpenShift Container Platform
Classification:	Red Hat
Component:	Pod (Show other bugs)
Sub Component:
Version:	1.2.0
Hardware:	Unspecified Unspecified

Priority	medium Severity medium
Target Milestone:	---
Target Release:	---
Assigned To:	Brenton Leanhardt
QA Contact:	libra bugs
Docs Contact:

URL:
Whiteboard:
Keywords:	Triaged

Duplicates:	876603 (view as bug list)
Depends On:
Blocks:	876603
	Show dependency tree / graph

Reported:	2012-11-08 05:50 EST by xjia
Modified:	2017-03-08 12 EST (History)
CC List:	5 users (show)

See Also:	877957
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:
Story Points:	---
Clone Of:
Environment:
Last Closed:	2013-01-31 15:32:13 EST
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

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External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Product Errata	RHSA-2013:0220	normal	SHIPPED_LIVE	Important: Red Hat OpenShift Enterprise 1.1 update	2013-01-31 20:23:24 EST

Groups: None (edit)

Description xjia 2012-11-08 05:50:15 EST

Description of problem:
After setup environment, check the file /etc/httpd/logs/error_log on broker. Find one error message "/opt/rh/ruby193/root/usr/bin/ruby: error while loading shared libraries: libruby.so.1.9: cannot open shared object file: No such file or directory"

Version-Release number of selected component (if applicable):
http://download.lab.bos.redhat.com/rel-eng/OpenShiftEnterprise/1.0/2012-11-07.2/


How reproducible:
Always

Steps to Reproduce:
1.After setup environment, check the file /etc/httpd/logs/error_log
2.
3.
  
Actual results:
/opt/rh/ruby193/root/usr/bin/ruby: error while loading shared libraries: libruby.so.1.9: cannot open shared object file: No such file or directory

Expected results:
No such error.

Additional info:

Comment 2 Brenton Leanhardt 2012-12-12 09:58:19 EST

*** Bug 876603 has been marked as a duplicate of this bug. ***

Comment 3 Brenton Leanhardt 2012-12-12 10:02:09 EST

I verified that one way to fix this is to change the following setting in /etc/httpd/conf.d/ruby193-passenger.conf:

Broken:
PassengerRuby /opt/rh/ruby193/root/usr/bin/ruby

Works:
PassengerRuby /usr/bin/ruby193-ruby

I'm going to reach out to the Web Developer Toolkit team to see if this is the recommended way to resolve the issue.  It seems to me like there might be an issue with /opt/rh/ruby193/root/usr/bin/ruby.

Comment 4 Brenton Leanhardt 2012-12-12 13:15:45 EST

For what it's worth I tested with ruby193-ruby-1.9.3.327-25.el6.x86_64 and saw the same behavior.

Comment 5 Brenton Leanhardt 2012-12-14 12:01:47 EST

This will ship with the next puddle.

Comment 6 xjia 2012-12-17 04:06:20 EST

Verify:
No such error

Version:
OpenShiftEnterprise/1.1.x/2012-12-14.1/

Comment 8 errata-xmlrpc 2013-01-31 15:32:13 EST

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2013-0220.html

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