Bug 875330 - Google account is not working
Summary: Google account is not working
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-online-accounts
Version: 20
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Debarshi Ray
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
: 888599 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-11-10 14:55 UTC by javiermon
Modified: 2015-09-10 20:46 UTC (History)
13 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2015-06-29 11:41:49 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
GNOME Bugzilla 681727 0 None None None Never

Description javiermon 2012-11-10 14:55:22 UTC
Description of problem:
Cannot log into google account. This worked a few days ago. Now, when I go into gnome-online-accounts, click on log in button, I can lgo in, grant access to gnome in the google log in page, but then the credentials expired tooltip doesn't disappear and login fails.

Version-Release number of selected component (if applicable):
yum info gnome-online-accounts
Complementos cargados:langpacks, presto, refresh-packagekit, remove-with-leaves,
                    : show-leaves
Paquetes instalados
Nombre        : gnome-online-accounts
Arquitectura        : x86_64
Versión     : 3.6.1
Lanzamiento     : 2.20121107git.fc18
Tamaño        : 1.3 M
Repositorio        : installed
Desde el repositorio   : updates-testing
Resumen     : Provide online accounts information
URL         : https://live.gnome.org/OnlineAccounts
Licencia     : LGPLv2+
Descripción :gnome-online-accounts provides interfaces so applications and
           : libraries in GNOME can access the user's online accounts.


How reproducible:
Always

Steps to Reproduce:
1. go to gnome-control-center
2. click on online accounts
3. login with google
4. grant access to gnome
5. login fails

Running Fedora 18 (x86_64) up to date.

Comment 1 javiermon 2012-11-10 14:58:10 UTC
For the record, my laptop date/time is correct, since this was an issue before with google account.

Comment 2 Debarshi Ray 2012-11-12 12:44:07 UTC
Yes, I saw this happen with my personal account too this morning. Deleting and recreating the account "solved" the problem. Will investigate further if it happens again.

Could have been a passing problem at Google's end.

Comment 3 javiermon 2012-11-12 17:28:46 UTC
Hi,

yes, I managed to solve it by removing and re-adding the account.

Thanks!

Comment 4 Jan Teichmann 2012-11-15 15:09:53 UTC
I can confirm the problem on F18. Time is set correctly. log in again doesn't solve it. In my case also deleting and recreating the account doesn't solve the problem. Also deleting the token in the keyring doesn't solve it. But it works fine on F17 so probably a goa bug!

Name        : gnome-online-accounts
Arch        : x86_64
Version     : 3.6.1
Release     : 2.20121107git.fc18

Comment 5 Debarshi Ray 2012-11-15 17:33:02 UTC
Can you verify that this is not https://bugzilla.gnome.org/show_bug.cgi?id=688364 ?

Comment 6 Braden McDaniel 2012-12-19 01:40:33 UTC
I observed this as well; and it's not related to 2-factor authentication.

Things appear to be working after removing and replacing the account.

Comment 7 Braden McDaniel 2012-12-19 01:40:56 UTC
*** Bug 888599 has been marked as a duplicate of this bug. ***

Comment 8 James Heather 2013-01-10 17:46:34 UTC
Has any progress been made on this? I am still seeing this bug, and F18 is due to be released in five days.

Comment 9 Michael Wiktowy 2013-01-20 07:59:06 UTC
I was getting similar errors and to get my online accounts to work, I had to delete *both* the gmail account set up on Gnome "Online Accounts" *and* the same account set up in Empathy "Messaging and Voip Accounts" (Accessible by running 'empathy-accounts' or click on the edit account when the login error comes up when switching availability). After that I only added my Google account to the Gnome Online Accounts and enabled the On/Off switch for the Chat portion for it to show up in the empathy accounts again.

I am certain that I added my gmail account directly to Empathy long ago ... likely before Online Accounts existed ... so I assumed that they were stomping on each other somehow.

Comment 10 Sergio Pascual 2013-01-22 10:51:13 UTC
I have installed gnome-keyring-3.6.2-3 from updates-testing and this is still broken.

Comment 11 javiermon 2013-01-22 11:02:17 UTC
Hi

Have you tried removing and re-adding the account? It worked for some of us.

Thanks,

Comment 12 Sergio Pascual 2013-01-22 14:39:31 UTC
(In reply to comment #11)
> Hi
> 
> Have you tried removing and re-adding the account? It worked for some of us.
> 
> Thanks,

Yes, several times

Comment 13 Sergio Pascual 2013-03-13 10:01:12 UTC
I'm still seeing this bug, but only in the google apps account. My normal google account works. BTW, this worked in F17

Comment 14 Olivier Crête 2013-11-26 02:59:12 UTC
I'm seeing this sine upgrading to F20

Comment 15 Olivier Crête 2013-11-26 03:23:27 UTC
Actually, blame it on non-atomic upgrades.

Comment 16 Fedora End Of Life 2013-12-21 09:21:15 UTC
This message is a reminder that Fedora 18 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 18. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '18'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 18's end of life.

Thank you for reporting this issue and we are sorry that we may not be 
able to fix it before Fedora 18 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior to Fedora 18's end of life.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 17 Michael Wiktowy 2013-12-29 08:51:00 UTC
This is showing up for me in the transition from Fedora 19 to 20 as well.

However, my workaround in Comment 9 no longer works. When GOA tries to recreate the chat access, it just fails in Empathy now too.

Please change affected version to 19/20.

Comment 18 Fedora End Of Life 2015-05-29 08:48:39 UTC
This message is a reminder that Fedora 20 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 20. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '20'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 20 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 19 Fedora End Of Life 2015-06-29 11:41:49 UTC
Fedora 20 changed to end-of-life (EOL) status on 2015-06-23. Fedora 20 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.

Comment 20 Geezus 2015-09-10 20:46:12 UTC
Same problem as op on F22. Removing and readding accounts worked for awhile but now that doesn't even fix it.


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