Bug 876143 - (PROD) Unable to connect to MySQL
Summary: (PROD) Unable to connect to MySQL
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OpenShift Online
Classification: Red Hat
Component: Containers
Version: 2.x
Hardware: Unspecified
OS: Linux
medium
low
Target Milestone: ---
: ---
Assignee: Jhon Honce
QA Contact: libra bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-11-13 12:50 UTC by bugzilla
Modified: 2015-05-14 23:17 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-06-11 04:01:15 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Managemen-Console OpenShift - openshift@puttenuitdebron.nl (107.11 KB, image/jpeg)
2012-11-15 08:30 UTC, bugzilla
no flags Details
Site-Puttenuitdebron - with error (65.89 KB, image/jpeg)
2012-11-15 08:31 UTC, bugzilla
no flags Details
Managemen-Console OpenShift - Applications of openshift@puttenuitdebron.nl (115.68 KB, image/jpeg)
2012-11-15 08:33 UTC, bugzilla
no flags Details

Description bugzilla 2012-11-13 12:50:12 UTC
Description of problem:
archief @ http://archief-puttenuitdebron.rhcloud.com/ 
https://openshift.redhat.com/app/console/applications/archief
not online.
Message: We appear to be having technical difficulties
Reference #91817a3b0b86cfced4ece67c8096e760

Accessing the site(alias) : http://archief.puttenuitdebron.nl (or http://archief-puttenuitdebron.rhcloud.com)
Gives the following error:
Database connection error (2): Could not connect to MySQL.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. http://archief-puttenuitdebron.rhcloud.com
2.
3.
  
Actual results:
Database connection error (2): Could not connect to MySQL.

Expected results:
Show website

Additional info:

Comment 1 N. Harrison Ripps 2012-11-13 14:52:03 UTC
This issue has affected a handful of applications; pmorie and I spoke yesterday about having him investigate.

Comment 2 Paul Morie 2012-11-14 21:49:52 UTC
Worked with operations to restart the application; came back fine after restart.

Comment 3 bugzilla 2012-11-15 08:25:39 UTC
Still the same erron on website, and in management console.
Reference #c03ddce80eeb2beef2dbb940dec2f1c3
(In reply to comment #2)
> Worked with operations to restart the application; came back fine after
> restart.

Comment 4 bugzilla 2012-11-15 08:30:38 UTC
Created attachment 645457 [details]
Managemen-Console OpenShift - openshift

Screenshot of management console.

Comment 5 bugzilla 2012-11-15 08:31:36 UTC
Created attachment 645459 [details]
Site-Puttenuitdebron - with error

Screenshot of site with error.

Comment 6 bugzilla 2012-11-15 08:33:47 UTC
Created attachment 645460 [details]
Managemen-Console OpenShift - Applications of openshift

Screenshot of current applications.
Managemen-Console OpenShift - Applications of openshift

Comment 7 Paul Morie 2012-11-19 16:25:29 UTC
E-mailed the user asking for an application snapshot.

Comment 8 bugzilla 2012-11-20 12:54:21 UTC
---------- Forwarded message ----------
From: Dick van Pelt <admin>
Date: 2012/11/20
Subject: Re: Openshift Application: unable to connect to MySQL
To: Paul Morie <pmorie>


Hi Paul,

Thanks for your answer.
I just restarted the application, and the website returned the expected data.
You say: "but enters a state later where the 'unable to connect to MySQL' message is displayed". 
'll Wait a while if this error again occurs, and then will send you the snapshot-file.
For now, 'll keep an eye on it.

Thanks so far.

Dick.

Comment 9 Mike McGrath 2013-02-13 19:52:13 UTC
Bug Triage: Just following up, are you all fixed now?  If yes or no let us know.  We'll close this bug at our next triage meeting and if it happens again you can re-open it.

Comment 10 bugzilla 2013-02-14 07:48:48 UTC
As mentioned in Comment 8, it's working.
Thanks.


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