Red Hat Bugzilla – Bug 87619
Can't retrieve email messages
Last modified: 2007-04-18 12:52:34 EDT
From Bugzilla Helper: User-Agent: Mozilla/5.0 Galeon/1.2.9 (X11; Linux i686; U;) Gecko/20030314 Description of problem: I have a Red Hat 7.3 mail server running kernel version 2.4.18-27.8.0, and a Red Hat 8.0 mail client running kernel version 2.4.18-27.8.0 and using imap to interogate the mail server. From rpm -qi on the mail server, the imap version is: imap-2001a-10.src.rpm Often when I click on an unread message in my Inbox, I get "Error while 'Retrieving message xxxxx': No such file or directory." There is no hard disk activity on the mail server when I do this, and it happens immeditely, indicating to me that it is not even looking. If I click on another message and then click back on the one with this error message, often it will load OK, although sometimes I need to do this several times to get it to load the email message. This has only started to happen when I upgraded from evolution 1.0.8 to 1.2.3. Version-Release number of selected component (if applicable): Evolution 1.2.3 How reproducible: Sometimes Steps to Reproduce: 1.Click on mail message 2. Read error in the middle of the screen. 3. Additional info:
Created attachment 90795 [details] Screen dump of Evolution error This is a typical error message.
Can you follow the instructions at http://support.ximian.com/cgi-bin/ximian.cfg/php/enduser/std_adp.php?&p_faqid=76 to get a trace of what's happening in the server traffic when you get this error? Also, are you connecting from more than one location to the mail server (as the same user and accessing the same mailboxes)?
Created attachment 90833 [details] Details of the Evolution trace
Created attachment 90834 [details] Details of the Evolution trace
Created attachment 90835 [details] Details of the Evolution trace
Created attachment 90836 [details] Details of the Evolution trace
Created attachment 90837 [details] Details of the Evolution trace
Created attachment 90838 [details] Details of the Evolution trace
We only have 2 x imap users on the mail server (and ~30 POP3 users) and both are only connecting from one site each. Please see attachment for the test results.
Sorry about the multiple attachment files. It seems to re-submit the attachment whenever you click "back" and then "forward" again.
Did you set CAMEL_VERBOSE_DEBUG before running here? There doesn't seem to be any of the verbose output.
Closing due to lack of activity.