Description of problem: My email address is tadej.janez.si, however, Bugzilla sends the email notifications to tadej.janez.si. Hence, my Postfix rejects the messages with the following error: Nov 19 12:14:43 salomon postfix/smtpd[14506]: connect from mx1-phx2.redhat.com[209.132.183.26] Nov 19 12:14:44 salomon postfix/smtpd[14506]: NOQUEUE: reject: RCPT from mx1-phx2.redhat.com[209.132.183.26]: 554 5.7.1 <tadej.janez.si>: Relay access denied; from=<bugzilla> to=<tadej.janez.si> proto=ESMTP helo=<mx1-phx2.redhat.com> Nov 19 12:14:44 salomon postfix/smtpd[14506]: disconnect from mx1-phx2.redhat.com[209.132.183.26] Any ideas what is going on here? Version-Release number of selected component (if applicable): Red Hat Bugzilla 4.2.4-6.1 Additional information: Indeed, tadej.hicsalta.si and www.hicsalta.si share the same IP address, but I receive all other emails fine.
(In reply to comment #0) > Description of problem: > My email address is tadej.janez.si, however, Bugzilla sends > the email notifications to tadej.janez.si. > > Any ideas what is going on here? Can you please provide more headers? I am pretty sure the problem is not with Bugzilla, since it doesn't know about tadej.janez.si -- simon
Created attachment 649595 [details] Bugzilla's email notification with the wrong email address
(In reply to comment #1) > > Can you please provide more headers? I am pretty sure the problem is not > with Bugzilla, since it doesn't know about tadej.janez.si Yesterday, I changed my Postfix configuration to also accept emails for the domain www.hicsalta.si, so I could receive email notifications for this bug report. I've attached the source of the email which Bugzilla sent me notify me about the "needinfo" state of the bug. Is this enough information or do you need more?
(In reply to comment #3) > Yesterday, I changed my Postfix configuration to also accept emails for the > domain www.hicsalta.si, so I could receive email notifications for this bug > report. Sorry, I forgot that you weren't receiving e-mail. > I've attached the source of the email which Bugzilla sent me notify me about > the "needinfo" state of the bug. > > Is this enough information or do you need more? That is great. I am following this up with our engineering teams to see if I can identify the problem. As it is Thanksgiving weekend in the US, it will probably be next week until I have more information. -- simon
(In reply to comment #4) > > That is great. I am following this up with our engineering teams to see if I > can identify the problem. Ok, great! > As it is Thanksgiving weekend in the US, it will > probably be next week until I have more information. No problem, I understand.
The below is a paraphrase of what our engineering operations team have said, in relation to this issue. It [mail being sent to the wrong address] just means your service provider (or yourself) don't have your domain configured correct: $ host tadej.hicsalta.si tadej.hicsalta.si is an alias for www.hicsalta.si. www.hicsalta.si has address 193.77.29.243 Your domain doesn't have a proper MX record. $ dig tadej.hicsalta.si MX ; <<>> DiG 9.9.1-P3-RedHat-9.9.1-9.P3.fc17 <<>> tadej.hicsalta.si MX ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52596 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;tadej.hicsalta.si. IN MX ;; ANSWER SECTION: tadej.hicsalta.si. 60 IN CNAME www.hicsalta.si. ;; AUTHORITY SECTION: hicsalta.si. 60 IN SOA ns.hicsalta.si. postmaster.hicsalta.si. 2010091011 21600 3600 604800 86400 ;; Query time: 132 msec ;; SERVER: 10.16.255.2#53(10.16.255.2) ;; WHEN: Fri Nov 30 11:08:38 2012 ;; MSG SIZE rcvd: 114 Looks like NOTABUG.
Simon, (In reply to comment #7) > It [mail being sent to the wrong address] just means your service provider > (or yourself) don't have your domain configured correct: > > Your domain doesn't have a proper MX record. thanks for pointing this out. I'll try to fix the MX record and let you know if this resolves my issue.
Simon, (In reply to Tadej Janež from comment #8) > > > > Your domain doesn't have a proper MX record. > > thanks for pointing this out. I'll try to fix the MX record and let you know > if this resolves my issue. I've finally had the time to fix the MX record for the domain tadej.hicsalta.si. I'm confirming that all Bugzilla emails now have the correct email address. Thanks and best regards, Tadej