Bug 879925 - [abrt] hplip-gui-3.12.10-4.a.fc17: core_install.py:2393:is_auto_installer_support:KeyError: 0
Summary: [abrt] hplip-gui-3.12.10-4.a.fc17: core_install.py:2393:is_auto_installer_sup...
Keywords:
Status: CLOSED DUPLICATE of bug 632827
Alias: None
Product: Fedora
Classification: Fedora
Component: hplip
Version: 17
Hardware: i686
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: abrt_hash:58e04df917d3939cb0da644686b...
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-11-25 14:27 UTC by Eneida
Modified: 2012-12-03 11:00 UTC (History)
2 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2012-12-03 11:00:51 UTC
Type: ---
Embargoed:

Attachments (Terms of Use)
File: executable (19 bytes, text/plain)
2012-11-25 14:27 UTC, Eneida 		no flags Details
File: environ (1.36 KB, text/plain)
2012-11-25 14:27 UTC, Eneida 		no flags Details
File: dso_list (27 bytes, text/plain)
2012-11-25 14:27 UTC, Eneida 		no flags Details
File: smolt_data (2.71 KB, text/plain)
2012-11-25 14:27 UTC, Eneida 		no flags Details
File: core_backtrace (285 bytes, text/plain)
2012-11-25 14:27 UTC, Eneida 		no flags Details
View All

Description Eneida 2012-11-25 14:27:01 UTC 
Version-Release number of selected component:
hplip-gui-3.12.10-4.a.fc17

Additional info:
libreport version: 2.0.18
abrt_version:   2.0.18
cmdline:        /usr/bin/python /usr/bin/hp-toolbox
kernel:         3.6.7-4.fc17.i686

backtrace:
:core_install.py:2393:is_auto_installer_support:KeyError: 0
:
:Traceback (most recent call last):
:  File "/usr/bin/hp-toolbox", line 257, in <module>
:    toolbox = DevMgr5(__version__, device_uri,  None)
:  File "/usr/share/hplip/ui4/devmgr5.py", line 197, in __init__
:    self.Is_autoInstaller_distro = core.is_auto_installer_support()
:  File "/usr/share/hplip/installer/core_install.py", line 2393, in is_auto_installer_support
:    self.distro_name = self.distros_index[self.distro]
:KeyError: 0
:
:Local variables in innermost frame:
:self: <installer.core_install.CoreInstall object at 0xb658124c>
:distro_version: '0.0'
Comment 1 Eneida 2012-11-25 14:27:05 UTC 
Created attachment 651531 [details]
File: executable
Comment 2 Eneida 2012-11-25 14:27:07 UTC 
Created attachment 651532 [details]
File: environ
Comment 3 Eneida 2012-11-25 14:27:09 UTC 
Created attachment 651533 [details]
File: dso_list
Comment 4 Eneida 2012-11-25 14:27:11 UTC 
Created attachment 651534 [details]
File: smolt_data
Comment 5 Eneida 2012-11-25 14:27:14 UTC 
Created attachment 651535 [details]
File: core_backtrace
Comment 6 Jiri Popelka 2012-11-26 11:14:39 UTC 
Seems similar to bug #632827.

Do you still see the problem ?
What does 'rpm -V hplip hplip-gui' (run it as root) say ?
Comment 7 Eneida 2012-11-30 03:08:28 UTC 
(In reply to comment #6)
> Seems similar to bug #632827.
> 
> Do you still see the problem ?
> What does 'rpm -V hplip hplip-gui' (run it as root) say ?

Yes, I'm still see the error message.

I don't know what 'rpm -V hplip hplip-gui' mean, principally running as root, because I did not perform it. 
I installed the hplip-gui through yum install, and the gui don't execute.
Comment 8 Eneida 2012-11-30 03:12:57 UTC 
(In reply to comment #6)
> Seems similar to bug #632827.
> 
> Do you still see the problem ?
> What does 'rpm -V hplip hplip-gui' (run it as root) say ?

Yes, I'm still see the error message.

I don't know what 'rpm -V hplip hplip-gui' mean, principally running as root, because I did not perform it. 
I installed the hplip-gui through yum install, and the gui don't execute.
Comment 9 Jiri Popelka 2012-11-30 17:03:19 UTC 
(In reply to comment #8)
> I don't know what 'rpm -V hplip hplip-gui' mean, principally running as
> root

It's a command I want you to run (as a superuser/root) in a terminal/console, the same way as you actually run the yum install command.

You could also try to update to latest hplip with this command:
yum --enablerepo=updates-testing update 'hplip*'
Comment 10 Eneida 2012-12-02 02:29:18 UTC 
Thank you!

The hplip-gui is running now normally.

Thank U very much.

Eneida
Comment 11 Jiri Popelka 2012-12-03 11:00:51 UTC 

*** This bug has been marked as a duplicate of bug 632827 ***
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