Bug 88062 - TTF Fonts + OpenOffice = Crashing
Summary: TTF Fonts + OpenOffice = Crashing
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: openoffice.org
Version: 9
Hardware: athlon
OS: Linux
Target Milestone: ---
Assignee: Dan Williams
QA Contact:
Depends On:
TreeView+ depends on / blocked
Reported: 2003-04-05 02:54 UTC by Tom Jackson
Modified: 2007-04-18 16:52 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2004-02-27 16:16:49 UTC

Attachments (Terms of Use)

Description Tom Jackson 2003-04-05 02:54:56 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (compatible; Konqueror/3.1; Linux)

Description of problem:
After adding additional TTF fonts to OpenOffice with the oopadmin tool Open Office begins to crash at various spots.  I have tested this on two different machines (one athlon the other i686).  Either you get the following crash on startup

[foo@home foo]$ oowriter
Checking for existing user installation ...   ...   NOT FOUND
Performing first-time installation for user ...   /usr/bin/ooffice: line 197: 12677 Segmentation fault      /usr/lib/openoffice/program/setup -R:/etc/openoffice/autoresponse.conf
...   FAILED

Or oowriter starts properly but crashes as soon as you attempt to select a different font.

I have removed all OpenOffice RPMS and reinstalled.  Same behavior continues.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1.Add additional TTF fonts to OpenOffice with the oopadmin command (as root)
2.Start oowriter as root or user. (get crash)
3.If no crash try changing fonts. (get crash)

Expected Results:  Same procedure under RH 8.0 works fine.

Additional info:

Comment 1 Bruce Garlock 2003-04-10 20:33:35 UTC
I'm having the same issue I think.  I upgraded to RH 9 from RH 8.  I couldn't
even launch mozilla after the upgrade to RH 9, until I started removing all
fonts that have been added to my system over the years, trying to leave only the
default fonts installed by RH 9.  I had a lot of different font directories,
which I am cleaning up.  After doing that, I was able to launch mozilla, but I
am still unable to even launch OO.

I have removed my .openoffice directory, and I get the same error you reference
above when starting OO.

Comment 2 Bruce Garlock 2003-04-10 22:53:15 UTC
After installing the glibc update for RH9, things seem much better.  

Comment 3 Tom Jackson 2003-04-13 01:53:26 UTC
I continue to have the same problems after updating glibc 

Comment 4 Bruce Garlock 2003-04-13 12:10:10 UTC
I really think this is font related.  I "cleaned up" all the fonts on my system,
by seeing which ones were installed from RPM's, and which ones were not.  I
spent some time going through all the different directories where fonts were
installed, and did a rpm -qf `ls` in each directory.  If the directory was not
from an RPM, I deleted or moved it somewhere else.  Then I reran fc-cache and OO
started working again, but not until I did all the up2date packages.  It really
made a difference for me after the glibc update.  I couldn't even run xmms
before the glibc update.  My system had been upgraded from previous redhat
releases, and this was the first upgrade that was rough.

Was your system upgraded or a 'fresh' install?

Comment 5 Tom Jackson 2003-04-14 11:06:51 UTC
In my case it's a fresh install. 

Comment 6 Bruce Garlock 2003-04-14 13:32:03 UTC
Ouch.  I figured maybe you were in the same boat as me, with an upgrade. 
Anything on usenet about this?  

Comment 7 Jeremiah Jahn 2003-04-14 14:19:16 UTC
I'm having the same problem on a fresh install. Useing the laptop/home desktop
install off of the dvd.

Comment 8 Mohamed Kamil Nizam 2003-04-23 05:46:47 UTC
I face same problem when I add new TTF fonts. It happen after I install using 
openoffice setup printer dialog box. After I run oowriter and click to choose 
font, oowriter crash. This also happen if I install into one of TTF directory 
listed using chkfontpath. This problem didn't happen on RH8.0. I don't know the 
problem from openoffice or XFS.

Comment 9 Tom Jackson 2003-04-24 23:20:20 UTC
Thought it might be xfs.  I downloaded the latest openoffice.org ( and installed it.  
Installed the TTF fonts and it functions fully.   

Comment 10 Dan Williams 2004-02-27 16:16:49 UTC
Please try current OOo 1.1.0, and reopen if problem still occurs

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