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Bug 880936 - [RFE] [ALL_LANG - SAM Web GUI] - Error handling Mechanism to be smarter and effective
Summary: [RFE] [ALL_LANG - SAM Web GUI] - Error handling Mechanism to be smarter and e...
Keywords:
Status: CLOSED NEXTRELEASE
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Content Management
Version: Nightly
Hardware: All
OS: Linux
medium
medium
Target Milestone: Unspecified
Assignee: Katello Bug Bin
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks: sam20-tracker
TreeView+ depends on / blocked
 
Reported: 2012-11-28 08:18 UTC by Satyabrata Maitra
Modified: 2019-09-26 13:37 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Enhancement
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-09-04 18:00:54 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Screen Shot for the error messages that showing in a new page. (33.27 KB, image/png)
2012-11-28 08:18 UTC, Satyabrata Maitra
no flags Details

Description Satyabrata Maitra 2012-11-28 08:18:17 UTC
Created attachment 653345 [details]
Screen Shot for the error messages that showing in a new page.

Description of problem:
This is a strange problem I have observed. Suppose you - User-1, are logged in with Admin rights and with selecting a particular organization, at the time of login into SAM Web GUI.
Suppose, at the same time, there is somebody else - User-2, who are also logged in with Admin rights, opting some other organization at the time of login. Then User-2 deletes the Organization that User-1 is logged in with.
Now, if User-1 tries to go to the "Manage Organization" page from Administrator --> Manage Organization, he or she will get a Error page. This error has been referred with this bug as a Screen shot attached here above.

This may look like an abstract scenario to meet, but when it appears, the application should be able to manage and act according to the dynamic changes made in managing all data successfully in instant, without showing up these kind of error page.
 
Version-Release number of selected component (if applicable):
katello-headpin-all-1.2.5-1h.el6_3
Subscription Asset Manager Version: 1.2.5-1h.el6_3

How reproducible:
Always

Steps to Reproduce:
Action Phase-I
1. Login as Admin in SAM Web GUI.
2. Select any Organization

Action Phase-II 
1. On another system, Login as Admin in SAM Web GUI
2. Select any Organization other than that has been selected during Action 
   Phase-I.
3. Now, Delete the Organization selected in Action-Phase-I
   Administrator --> Manage Organization
   Select the Organization of Action Phase-I from the list showing in the Left 
   pane of the window.
Now, go back to the first system
1. Click on Administrator --> Manage Organization
2. Observe the Result.

Actual results:
Some error page showing with AbstractController double rendering error.

Expected results:
The online app should handle this kind of error more efficiently, providing the current  user more dynamic info regarding the parallel uses and management (adding, modifying, deleting org, or some other transactions) actions.

Additional info: Screen Shot attached.

Comment 1 Tom McKay 2012-11-28 13:30:27 UTC
You are absolutely correct. I have added this as an RFE to be addressed in future.

Comment 2 Satyabrata Maitra 2012-11-29 11:09:23 UTC
Hi Tom

Thanks! :)

Comment 3 Tom McKay 2012-12-18 14:49:08 UTC
Moving to CFSE where the problem resides as well

Comment 5 Bryan Kearney 2014-09-04 18:00:54 UTC
I believe this is fixed with the new foreman base. I am closing this out as current release. If you disagree, please feel free to re-open


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