Red Hat Bugzilla – Bug 88155
Installer hangs while installing packages
Last modified: 2007-04-18 12:52:49 EDT
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Description of problem:
I have an SMP system with an Intel 440BX motherboard, SCSI
controller (Adaptec 29140N).
RH 7.3 installs fine with the "dd apic" options, supplying the
29140 driver on a floppy.
RH 8 hangs, with or without the "apic" option. The "apic" option gets it
through the disk druid step at least, but without the "apic" option it never
gets to the package-loading phase.
RH9 also hangs during package installation. Refer to support incident #231491
for more info, also the install.log* files.
I have the detritus from the install on my drive and the 7.3 system on a
separate partition, so I can run any diagnostics. But I don't know how to
run "dmidecode" mentioned in the release notes. Also, all media were checked in
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Standard install procedure, Workstation config, new install.
2. boot, swap, and root partitions created afresh
3. begin install
Actual Results: Partitions were created, phase 1 created, phase 2 image
exists, but hung installing "kernel-2.4.20-8"
Expected Results: I was hoping to have a RH9 system up, running, and making me
Could you please attach the logfiles to this report as well? I would like to
track this information here, and cannot access the support ticket you referred to.
I do not know of any issues with installation regarding hangs other than being
related to bad media (if you look on cntl-alt-f4 when the machine hangs do you
see lots of IDE issues) or a kernel bug.
Created attachment 90968 [details]
install.log and install.log.syslog (cat'ed) from failed installation
"Hang" means "freezes" -- i.e., no num-lock or other keyboard action, no cpu or
disk activity. I can try to grab a v-console before it hangs and capture
info that way.
It would be interesting what is on VC4 when the machine hangs. Can you capture
it with a digital camera?
While working with RH support on this same problem in 8.0, we seem
to have a problem with an OEM Bios for the Adaptec 29140N controller. The
motherboard is actually an Intel 840, not a 440. The Bios for the controller
was modified by Micron when the machine was made in April of 2000, and has not
been updated since. Meanwhile Adaptec has several Bios updates, including some
in support of Linux. They believe, and Micron confirms, that 29140N updates may
hose the Micron machine. So I appear to be stuck with an obsolete Bios, unless
I replace the entire controller (which may also nuke the machine).
I can't prove this is the case (not willing to sacrifice my dual processor
workstation for the cause), but neither can I waste your time if I can't bring
my Bios up to date. Consequently I'll close this incident and install on