Bug 88155 - Installer hangs while installing packages
Summary: Installer hangs while installing packages
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: anaconda
Version: 9
Hardware: i686
OS: Linux
Target Milestone: ---
Assignee: Michael Fulbright
QA Contact: Mike McLean
Depends On:
TreeView+ depends on / blocked
Reported: 2003-04-07 05:13 UTC by Need Real Name
Modified: 2007-04-18 16:52 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2003-05-19 05:52:57 UTC

Attachments (Terms of Use)
install.log and install.log.syslog (cat'ed) from failed installation (2.92 KB, text/plain)
2003-04-07 19:16 UTC, Need Real Name
no flags Details

Description Need Real Name 2003-04-07 05:13:11 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0; T312461)

Description of problem:
I have an SMP system with an Intel 440BX motherboard, SCSI
controller (Adaptec 29140N). 
  RH 7.3 installs fine with the "dd apic" options, supplying the
29140 driver on a floppy.
  RH 8 hangs, with or without the "apic" option. The "apic" option gets it 
through the disk druid step at least, but without the "apic" option it never 
gets to the package-loading phase.
  RH9 also hangs during package installation. Refer to support incident #231491 
for more info, also the install.log* files.
  I have the detritus from the install on my drive and the 7.3 system on a 
separate partition, so I can run any diagnostics. But I don't know how to 
run "dmidecode" mentioned in the release notes. Also, all media were checked in 

Version-Release number of selected component (if applicable):
RH 9

How reproducible:

Steps to Reproduce:
1.Standard install procedure, Workstation config, new install.
2. boot, swap, and root partitions created afresh
3. begin install

Actual Results:  Partitions were created, phase 1 created, phase 2 image 
exists, but hung installing "kernel-2.4.20-8"

Expected Results:  I was hoping to have a RH9 system up, running, and making me 
ecstatically happy.

Additional info:

Comment 1 Michael Fulbright 2003-04-07 18:28:07 UTC
Could you please attach the logfiles to this report as well? I would like to
track this information here, and cannot access the support ticket you referred to.

I do not know of any issues with installation regarding hangs other than being
related to bad media (if you look on cntl-alt-f4 when the machine hangs do you
see lots of IDE issues) or a kernel bug.

Comment 2 Need Real Name 2003-04-07 19:16:13 UTC
Created attachment 90968 [details]
install.log and install.log.syslog (cat'ed) from failed installation

As requested.

Comment 3 Need Real Name 2003-04-07 19:18:19 UTC
"Hang" means "freezes" -- i.e., no num-lock or other keyboard action, no cpu or 
disk activity. I can try to grab a v-console before it hangs and capture
info that way.

Comment 4 Michael Fulbright 2003-05-13 18:39:35 UTC
It would be interesting what is on VC4 when the machine hangs. Can you capture
it with a digital camera?

Comment 5 Need Real Name 2003-05-19 05:52:57 UTC
While working with RH support on this same problem in 8.0, we seem
to have a problem with an OEM Bios for the Adaptec 29140N controller. The 
motherboard is actually an Intel 840, not a 440. The Bios for the controller 
was modified by Micron when the machine was made in April of 2000, and has not 
been updated since. Meanwhile Adaptec has several Bios updates, including some 
in support of Linux. They believe, and Micron confirms, that 29140N updates may 
hose the Micron machine. So I appear to be stuck with an obsolete Bios, unless 
I replace the entire controller (which may also nuke the machine). 
   I can't prove this is the case (not willing to sacrifice my dual processor 
workstation for the cause), but neither can I waste your time if I can't bring 
my Bios up to date. Consequently I'll close this incident and install on 
different hardware.  

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