Red Hat Bugzilla – Bug 88356
rhn-applet never gets past checking (green icon) in kde
Last modified: 2008-05-01 11:38:05 EDT
From Bugzilla Helper: User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.4a) Gecko/20030401 Description of problem: Under kde I have two machines that the rhn-applet in the kpanel never gets past the green icon. I've removed the icon, logged out, logged back in and re-added it. It just doesn't seem to work, no matter how long I give it (days on end). I have an enterprise RHN license for both machines that I'm attempting this with. Usernames are togethersoft and corleyja. Version-Release number of selected component (if applicable): rhn-applet-2.0.9-0.9.0.1 How reproducible: Always Steps to Reproduce: 1. Add rhn-applet to kde panel (or use the one that is there to begin with) 2. Wait for something besides green icon. 3. Learn to love green icon. Or remove it. Expected Results: rhn-applet should display up2date status. Additional info:
I can't reproduce this. My KDE installation is pristine installed with Red Hat 9, when loggin in, the applet is there, it starts blue until the first check-in to the RHN service, it then turned green when I asked to check for updates from the menu, it then turned red with the flashing exclamation point indicating that upgrades were needed. I launched up2date to grab the updates and once installed, the applet icon turned back to blue, all as expected. Sorry I can't reproduce this with the "Steps to Reproduce:" indicated. Maybe you set up a proxy and this one is misconfigured, that would be the only reason I can think of why the icon would stay green for a long time. Daniel
Hmmm... I removed the applet from the panel a number of times and re-added it using the add panel menu. I assume the correct one is Panel Menu -> Add -> Application Button -> System Tools -> Red Hat Network Alert Icon? Also running rhn-applet-gui from a command line doesn't do anything, but running rhn-applet-tui outputs: [jasonc@jcorley jasonc]$ rhn-applet-tui Ignoring No package updates are needed. If I strace rhn-applet-gui I get a loop like so: read(8, 0xbffff030, 32) = -1 EAGAIN (Resource temporarily unavailable) select(9, [8], NULL, NULL, NULL) = 1 (in [8]) read(8, "\1\1o+\0\0\0\0\7\0\200\1\0\0\0\0\0\0\0\0\0\0\0\0x^\31\n"..., 32) = 32 ioctl(8, FIONREAD, [0]) = 0 gettimeofday({1049894139, 293449}, NULL) = 0 poll([{fd=8, events=POLLIN}, {fd=3, events=POLLIN}, {fd=7, events=POLLIN}, {fd=10, events=POLLIN|POLLPRI}, {fd=11, events=POLLIN|POLLPRI}, {fd=12, events=POLLIN|POLLPRI}, {fd=13, events=POLLIN|POLLPRI}], 7, 34) = 0 gettimeofday({1049894139, 342163}, NULL) = 0 ioctl(8, FIONREAD, [0]) = 0 gettimeofday({1049894139, 343175}, NULL) = 0 poll([{fd=8, events=POLLIN}, {fd=3, events=POLLIN}, {fd=7, events=POLLIN}, {fd=10, events=POLLIN|POLLPRI}, {fd=11, events=POLLIN|POLLPRI}, {fd=12, events=POLLIN|POLLPRI}, {fd=13, events=POLLIN|POLLPRI}], 7, 0) = 0 gettimeofday({1049894139, 344255}, NULL) = 0 writev(8, [{"5\30\4\0\242\r\240\2\375\0\240\2\26\0\26\0007\r\6\0\243"..., 264}, {"\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\3\0\0"..., 1936}], 2) = 2200 write(8, "\233\10\t\0\3\r\240\2\246\r\240\2\247\r\240\2\244\r\240"..., 164) = 164 Maybe I'm just doing something horribly wrong. Jason
Hum, the best way to restart it is from the red fedora menu, go to system tools, then Red Hat Network alert icon The program is not really technically an applet, make sure you launch it from the main menu via system tools. Daniel
Ok I tried starting it your way and still nothing is happening. [jasonc@jcorley jasonc]$ ps auxwww | egrep "rhn|python" | grep -v grep root 2339 0.0 0.0 3408 412 ? S Apr04 0:00 rhnsd --interval 240 jasonc 25019 0.2 2.6 24284 13512 ? S 09:44 0:02 /usr/bin/python /usr/bin/rhn-applet-gui [jasonc@jcorley jasonc]$ Is there anything else I can do to bring it back? Does it have a configuration directory or cache that would survive rpm removal? Because I've tried that with the same result. Jason
I have no idea where this may come from. See what's happend when you log under Gnome, or as root or another account. But to get stuck in the green state it means there is something really wrong with the networking layer. Daniel
Ok I did some tinkering and found it to be a product of my KDE settings. Basically, the rhn applet has stopped displaying in the panel (although it may in fact be there) when I used the KDE Control Center and set Desktop -> Taskbar -> Group Similar Tasks to Never. It just disappeared after that. When I logged out and logged back in it was gone completely. Also, oddly enough, the rhn icon appeared in the same bracketing as System Tray, which is now blank. Does this help? Jason
Running Red Hat Network Alert Icon from the fedora menu brings it back though. Odd. Jason
Ok, the final answer is: If you delete the system tray from your panel, the red hat network alert icon will not reappear until you've re-added the system tray applet. I don't know if there is any way for you to test that in rhn-applet-gui, but I figured you'd want to know. Jason
Thanks MAN you helped me a lot. SYSTEM TRAY applet has to be added first in order to have rhn-applet show up !!!! That's tricky !!!