Created attachment 676183 [details] evolution -screenshot Description of problem: Simple open evolution and try to download any attachment file. it will not give button to download attachment. Version-Release number of selected component (if applicable): Fedora18-pre release Evolution 3.6.2 How reproducible: evolution-screenshot not showing attachment in mail message. Attachment cant be downloaded to hark disk. ThunderBird shows attachment and can be save to hard disk Steps to Reproduce: 1. Given above 2. 3. Actual results: Attachment not there is detailed mail message and ca not be downloaded. Expected results: Additional info:
Created attachment 676184 [details] Thunder bird attachment Please make those attachment private as it contains sensitive data.
Thanks for a bug report. It seems to me, on the first look, that Thunderbird is showing a text/html part, while Evolution is using the text/plain part, and hides the inline attachment used by the html part. Could you open Edit->Preferences->Mail Preferences->tab HTML Messages and at the bottom section Plain Text Mode? I guess you've there set either "Show plain text if present" or "Only ever show plain text", and the "Show suppressed HTML parts as attachments" is not checked, thus you cannot see the rest of the message. I would tell for sure with the message source, but from my point of view it's enough to check the attachment checkbox and you get to both HTML part and inside it to the inline image as well.
*** Bug 894003 has been marked as a duplicate of this bug. ***
Created attachment 676648 [details] New attachment screenshots
(In reply to comment #3) > *** Bug 894003 has been marked as a duplicate of this bug. *** Thanks for looking into it. The setting in mail preference tab partially resolve the issue#894003. There are 2 different issues. (i have attached screenshots) 1) With desired mail preference setting some of the messages from "quixy.hp.com" showing correctly in html format not all. Check the screenshots Screenshot from 2013-01-11 10:32:51.png Screenshot from 2013-01-11 10:34:14.png 2) Mail Message from "grow.notifications" does not show the attached ".msg" file which is shown by thunderbird at bottom (Given in evolution -screenshot zip ) See the attached screen shot Screenshot from 2013-01-11 10:35:44.png I have created another attachment #676648 [details]
ad 1) I hope the screenshots are both correct. I cannot tell without the messages. ad 2) I found one issue with image attachments just today, which I fixed for 3.6.3+, though it's not used for message attachments. Could you right-click the message, save it as mbox, zip it, and send it to me (bugzilla email address), with bug link in Subject/Body, thus I'll be able to test it locally and possibly find out what is wrong, please? I promise I'll use the message for testing only, but feel free to edit the saved mbox file and remove from there any sensitive information. I'm interested in message structure only anyway.
(In reply to comment #6) > ad 1) I hope the screenshots are both correct. I cannot tell without the > messages. > > ad 2) I found one issue with image attachments just today, which I fixed for > 3.6.3+, though it's not used for message attachments. Could you right-click > the message, save it as mbox, zip it, and send it to me (bugzilla email > address), with bug link in Subject/Body, thus I'll be able to test it > locally and possibly find out what is wrong, please? I promise I'll use the > message for testing only, but feel free to edit the saved mbox file and > remove from there any sensitive information. I'm interested in message > structure only anyway. After doing some investigation i found that evolution 3.6.2 is not able to show attachment for those messages where the Content-Type is "multipart/related" If the Content-Type is "multipart/alternative". evolution is able to show attachment. with regards, Samarjit
(In reply to comment #7) > If the Content-Type is "multipart/alternative". evolution is able to show > attachment. > > with regards, > Samarjit I found following in evolution-hacker mailing list regarding multipart/related message type. https://lists.gnome.org/archives/commits-list/2012-June/msg02019.html
I haven't dug that deeply but can confirm that attachments sent by colleagues (i.e. internal, Exchange 2010 mail) seem to get through, but external attachments dont. A sample screenshot of the "all emails report their size as zero" issue along with a sample message (with invisible simple pdf attachment), and associated screen shots are below.
Created attachment 677694 [details] Example Exchange screenshot with all messages showing 0 bytes as their size
Created attachment 677695 [details] Sample message with invisible attachment screenshot
Created attachment 677696 [details] sample message with visible attachment (in OWA).
Created attachment 677705 [details] The sample message saved in .mbox format (attachment is clearly present).
(In reply to comment #13) > Created attachment 677705 [details] > The sample message saved in .mbox format (attachment is clearly present). BartS, I checked the mbox format of your attachment #677705 [details] and found that the content-Type is "muitipart/related". Thus as discussed above, evolution is not able to show attachment. Now i am waiting to confirm my findings from some evolution dev guy. :-)
Samarjit, Do you also have the "all messages show size as 0 bytes" issue like I do?
Samarjit, thanks for the messages. The first one, which came first, doesn't have real attachments, I see there only images for the HTML part, and CSS styles for it. Your second message seems to be the same like the first, only its main Content-Type is changed to multipart/related and the text/html part is removed. The commit you found may cause hide of those parts. The message size being zero, there was a similar bug in evolution-mapi too, which is fixed now, but EWS may have it too (they do not share code, each is completely independent). It'll be good to have it filled upstream: https://bugzilla.gnome.org/enter_bug.cgi?product=evolution-ews This has no influence on the attachments itself, only the summary size field is not properly filled.
(In reply to comment #16) > Samarjit, thanks for the messages. The first one, which came first, doesn't > have real attachments, I see there only images for the HTML part, and CSS > styles for it. Your second message seems to be the same like the first, only > its main Content-Type is changed to multipart/related and the text/html part > is removed. The commit you found may cause hide of those parts. > > The message size being zero, there was a similar bug in evolution-mapi too, > which is fixed now, but EWS may have it too (they do not share code, each is > completely independent). It'll be good to have it filled upstream: > https://bugzilla.gnome.org/enter_bug.cgi?product=evolution-ews > This has no influence on the attachments itself, only the summary size field > is not properly filled. Milan, Thanks for confirming this. Yes you are correct. In issue! 1) the mail does not contain any real attachment, but one mail was perfectly showing in html format where as other did not. The message where content type is "multipart/related" did not show html mail correctly. In issue #2) there was real attachment, but it was not shown in evolution. Here also the content-type is "multipart/related". I did not forward you that mail content. @BartS, I am using evolution-mapi, thus may not face the issue of size 0
Created attachment 678301 [details] mbox format
(In reply to comment #18) > Created attachment 678301 [details] > mbox format Screen shot attached when i imported attachment #677705 [details] into evolution. It also do not show attachment to download which is issue #2 in my previous communication.
Right, I see it the same. I've a patch for this, but I'd prefer to discuss it in upstream bugzilla, thus let's move there [1], please. I'll give you a test package of evolution with the patch applied too, to confirm it works before the next Monday's 3.6.2 release. Thanks in advance. [1] https://bugzilla.gnome.org/show_bug.cgi?id=691732
(In reply to comment #20) > before the next Monday's 3.6.2 release. Thanks in advance. Err, 3.6.3 is to be released on the Monday, January 21st.
A test build with the upstream patch included is currently building at [1]. I expect it being done within 30 minutes. If anything breaks, I'll update the bug. Thanks for your help with this.
(In reply to comment #22) > A test build with the upstream patch included is currently building at [1]. > I expect it being done within 30 minutes. If anything breaks, I'll update > the bug. Thanks for your help with this. Will the code change also address the issue #1 in my earlier communication, i.e. not showing the html message/image if the content type is "multipart/related", even though the mail message doe not contain any real attachment. [comment #16]
I didn't see a content of the message from comment #0, thus I cannot tell for sure. Better if you install the test package and try it. Though I guess the issue is related to your bug #895381 and message reconstruction in evolution-mapi, rather than to multipart/related Content-Type.
(In reply to comment #22) > A test build with the upstream patch included is currently building at [1]. > I expect it being done within 30 minutes. If anything breaks, I'll update > the bug. Thanks for your help with this. Err, I didn't paste the actual URL to download the package from :-/ I'm sorry for that. The link is: [1] http://koji.fedoraproject.org/koji/taskinfo?taskID=4868421 At the bottom, you can see green links for packages. Choose the architecture you use (32 or 64 bit), then the page it links to will open another set of links, with .rpm files. Pick those you have currently installed: $ rpm -qa | grep evolution | sort and downloaded them to some folder. Then, as root run this: $ yum update /path/where/saved/evolution-*.rpm which should update the evolution packages to version from the .rpm files you downloaded.
(In reply to comment #26) > Err, I didn't paste the actual URL to download the package from :-/ > I'm sorry for that. The link is: > > [1] http://koji.fedoraproject.org/koji/taskinfo?taskID=4868421 > > At the bottom, you can see green links for packages. Choose the architecture > you use (32 or 64 bit), then the page it links to will open another set of > links, with .rpm files. Pick those you have currently installed: > $ rpm -qa | grep evolution | sort > and downloaded them to some folder. Then, as root run this: > $ yum update /path/where/saved/evolution-*.rpm > which should update the evolution packages to version from the .rpm files > you downloaded. Yes, attachments now i can see.
Thanks for the testing, I'm committing the upstream fix right now.