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Bug 90152 - Desktop rpm installer should give feedback on failure
Desktop rpm installer should give feedback on failure
Status: CLOSED DUPLICATE of bug 88343
Product: Red Hat Linux
Classification: Retired
Component: redhat-config-packages (Show other bugs)
All Linux
medium Severity medium
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Assigned To: Jeremy Katz
Depends On:
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Reported: 2003-05-03 11:48 EDT by Mitsu Hadeishi
Modified: 2007-04-18 12:53 EDT (History)
1 user (show)

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Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2006-02-21 13:52:52 EST
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Description Mitsu Hadeishi 2003-05-03 11:48:10 EDT
Description of problem: 
If you attempt to install an rpm from the desktop and it results in an error or failure, the 
installer should report the error in a dialog box.  Instead, it simply exits silently, forcing 
the user to search through log files and/or run the installer from the command line to 
determine what went wrong. 
Version-Release number of selected component (if applicable): 
Running the rpm installer in Red Hat 9. 
How reproducible: 
Whenever the installer exits abruptly 
Steps to Reproduce: 
1. Attempt to install an rpm from the desktop that would cause the rpm installer to fail 
Actual results: 
RPM installer begins by looking at dependencies, and then the progress bar disappears 
and the installer disappears with no feedback. 
Expected results: 
The RPM installer should display an error message, such as the error output, to give 
the user some indication of what went wrong, or that something went wrong. 
Additional info:
Comment 1 Jeremy Katz 2003-05-16 16:45:12 EDT
If you run 'redhat-install-packages foo' from the command line, what sort of
output do you get?
Comment 2 Mitsu Hadeishi 2003-05-16 17:05:58 EDT
Running it from the command line does give some useful feedback in every case. 
The problem is, for the newbie user (which I was), it is quite confusing when it
fails without giving any indication of why.  I should note that it does give
graphical feedback sometimes (i.e., when a dependency check has failed), but not
at other times (if the rpm database is corrupted, and in other cases).
Comment 3 Jeremy Katz 2003-05-16 17:50:09 EDT
I'm adding feedback for the cases that are detectable as I get them... without
knowing specifically where you're hitting problems, it's hard to do more.   I've
already got exception catching around everything I can think of.
Comment 4 Mitsu Hadeishi 2003-05-18 11:45:03 EDT
Okay, here's an example.  Attempt to install libdvdcss-1.2.6-fr2.i386.rpm, and
the following comes out on the command line:

redhat-install-packages libdvdcss-1.2.6-fr2.i386.rp              m
error: cannot open Packages database in /var/lib/rpm
warning: rpmts_HdrFromFdno: V3 DSA signature: NOKEY, key ID e42d547b
Traceback (most recent call last):
  File "/usr/share/redhat-config-packages/SinglePackageWindow.py", line 252, in
  File "/usr/share/redhat-config-packages/SinglePackageWindow.py", line 216, in
    self.do_initial_setup ()
  File "/usr/share/redhat-config-packages/SinglePackageWindow.py", line 145, in
    h = ts.hdrFromFdno(fd)
rpm.error: public key not available

Note that the problem is NOT that the Packages database is unavailable ---
running it on another package works fine.

You can download this rpm here:


Of course, this might not be the right .rpm to install on my system, but the
point is that it is failing with no graphical feedback.

Now that I check, it appears that this problem always happens with packages with
"-fr" in the filename; does this mean they are from freshrpms?  In any case, the
-fr packages always seem to fail in the above way.
Comment 5 Barry K. Nathan 2003-05-18 17:10:37 EDT
Mitsu, that's bug 88343.
Comment 6 Jeremy Katz 2003-05-25 13:54:48 EDT

*** This bug has been marked as a duplicate of 88343 ***
Comment 7 Red Hat Bugzilla 2006-02-21 13:52:52 EST
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.

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