Bug 901566 - [abrt] hplip-gui-3.12.11-1.fc18: status.py:59:<module>:ImportError: No module named hpmudext
Summary: [abrt] hplip-gui-3.12.11-1.fc18: status.py:59:<module>:ImportError: No module...
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Fedora
Classification: Fedora
Component: hplip
Version: 18
Hardware: x86_64
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: abrt_hash:8cf0f113e0d58a8b61b39edad08...
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-01-18 14:19 UTC by Julien HENRY
Modified: 2013-01-18 15:47 UTC (History)
2 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2013-01-18 15:47:56 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
File: backtrace (22.65 KB, text/plain)
2013-01-18 14:19 UTC, Julien HENRY
no flags Details
File: core_backtrace (344 bytes, text/plain)
2013-01-18 14:19 UTC, Julien HENRY
no flags Details
File: environ (1.90 KB, text/plain)
2013-01-18 14:19 UTC, Julien HENRY
no flags Details
File: smolt_data (2.74 KB, text/plain)
2013-01-18 14:19 UTC, Julien HENRY
no flags Details

Description Julien HENRY 2013-01-18 14:19:40 UTC
Description of problem:
Error occurs during starting of computer or when trying to run hplip-gui

Version-Release number of selected component:
hplip-gui-3.12.11-1.fc18

Additional info:
cmdline:        /usr/bin/python /usr/bin/hp-systray -session 1028929728319b000135842449700000011770009_1358446903_913384
dso_list:       hplip-3.12.11-1.fc18.x86_64
executable:     /usr/bin/hp-systray
kernel:         3.7.2-201.fc18.x86_64
uid:            1000

Comment 1 Julien HENRY 2013-01-18 14:19:44 UTC
Created attachment 682446 [details]
File: backtrace

Comment 2 Julien HENRY 2013-01-18 14:19:46 UTC
Created attachment 682447 [details]
File: core_backtrace

Comment 3 Julien HENRY 2013-01-18 14:19:48 UTC
Created attachment 682448 [details]
File: environ

Comment 4 Julien HENRY 2013-01-18 14:19:50 UTC
Created attachment 682449 [details]
File: smolt_data

Comment 5 Jiri Popelka 2013-01-18 15:09:19 UTC
What do the following commands say ?
rpm -V hplip-libs
yum list installed 'hp*'

Comment 6 Julien HENRY 2013-01-18 15:24:29 UTC
$ rpm -V hplip-libs
manque     /usr/lib64/libhpip.so.0
manque     /usr/lib64/libhpip.so.0.0.1
manque     /usr/lib64/libhpmud.so
manque     /usr/lib64/libhpmud.so.0
manque     /usr/lib64/libhpmud.so.0.0.6
manque     /usr/lib64/python2.7/site-packages/cupsext.so
manque     /usr/lib64/python2.7/site-packages/hpmudext.so
manque     /usr/lib64/python2.7/site-packages/pcardext.so
manque     /usr/lib64/python2.7/site-packages/scanext.so

$ yum list installed 'hp*'
Modules complémentaires chargés : langpacks, presto, refresh-packagekit
Paquets installés
hpijs.x86_64                          1:3.12.11-1.fc18                    @fedora  
hplip.x86_64                          3.12.11-1.fc18                      @fedora  
hplip-common.x86_64                   3.12.11-1.fc18                      installed
hplip-gui.x86_64                      3.12.11-1.fc18                      @fedora  
hplip-libs.x86_64                     3.12.11-1.fc18                      installed

Comment 7 Jiri Popelka 2013-01-18 15:31:10 UTC
There are definitely some files missing.
yum reinstall 'hp*'
should fix this particular problem.
But there may be others - how did you install the system (or hplip) ?

Comment 8 Jiri Popelka 2013-01-18 15:33:57 UTC
rpm -V -a
should tell you if there are any other files missing (manque).

Comment 9 Julien HENRY 2013-01-18 15:47:56 UTC
I was previously running with Fedora 17 + custom install of hplip (make install).
I did an upgrade of Fedora with FedUp then I wanted to give a new try to official hplip package.
So I first uninstalled custom install (make uninstall) then did yum install hplip-gui.

My guess is that a dependency (hplip-libs) was still installed as rpm in Fedora 17 and doing make uninstall removed some of its files. Then doing yum install hplip-gui did not reinstall hplip-libs as it was supposed to be already installed.

Doing yum reinstall 'hp*' fixed everything!

Thanks for your help.


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