Bug 903439 - gnome-control-center printer on fresh install says "the printing service does not seem to be available" with no option to install it
Summary: gnome-control-center printer on fresh install says "the printing service does...
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: control-center
Version: 17
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Control Center Maintainer
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-01-24 01:47 UTC by Anthony Symons
Modified: 2013-07-31 22:32 UTC (History)
4 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2013-07-31 22:32:46 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
a rather depressing scene when you need to print something (18.90 KB, image/png)
2013-01-24 01:47 UTC, Anthony Symons
no flags Details

Description Anthony Symons 2013-01-24 01:47:12 UTC
Created attachment 686413 [details]
a rather depressing scene when you need to print something

Description of problem:

When trying to add a printer on a default gnome3 install, the user hits this dead end. Compared to most other things which require packages via package-kit this one is a complete dead end for a user who would expect a simple way to get the printing system installed and running. 

Version-Release number of selected component (if applicable):
control-center-3.4.3-1.fc17.x86_64

How reproducible:
everytime on my system? not sure if its normal

Steps to Reproduce:
1. Install a fresh system
2. go to your username at top right hand corner of gnome3 panel, click it, pick system-settings (note mismatch between gnome- package names, and this one being called control-center (no gnome- prefix).
3. pick printers
  
Actual results:
Note the error "Sorry! The system printing service doesn't seem to be available" with a sad looking pc. No package-kit style prompts to install printing.

Expected results:
"Sorry! The system printing service doesn't seem to be available." together with "click here to install it" which prompts package kit to install.. cups? or whatever is missing. 

Additional info:

Comment 1 Fedora End Of Life 2013-07-03 21:27:22 UTC
This message is a reminder that Fedora 17 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 17. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '17'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 17's end of life.

Bug Reporter:  Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 17 is end of life. If you 
would still like  to see this bug fixed and are able to reproduce it 
against a later version  of Fedora, you are encouraged  change the 
'version' to a later Fedora version prior to Fedora 17's end of life.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 2 Fedora End Of Life 2013-07-31 22:32:50 UTC
Fedora 17 changed to end-of-life (EOL) status on 2013-07-30. Fedora 17 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.


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