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Bug 906026

Summary: String Update: Service Level 'None' -> 'No Support'
Product: Red Hat Enterprise Linux 7 Reporter: Matt Reid <mreid>
Component: subscription-managerAssignee: candlepin-bugs
Status: CLOSED WONTFIX QA Contact: IDM QE LIST <seceng-idm-qe-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.0CC: bkearney
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-02-08 22:27:11 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 863175, 871581    

Description Matt Reid 2013-01-30 16:21:09 UTC
Description of problem:
Our current service level of None can be confusing and is slated to be updated (Does None mean I don't have a service level preference, is there no value there and I'm basically getting a null response?, what does not having a service level on this subscription mean for me as a customer?, etc).

One of the terminology updates for RHEL 7.0 is to update 'None' to be 'No Support' for service levels.

This would give us service levels on our subscriptions of:
No Support (currently None)
Self-Support
Standard
Premium

and possible service level preferences of:
Not Set
No Support (currently None)
Self-Support
Standard
Premium


Additional info:
This will impact subscription-manager service-level --set=none, as we'll now have to include no support in quotes or escape the space to get it to parse properly.
#subscription-manager service-level --set 'no support'
#subscription-manager service-level --set "No Support"
#subscription-manager service-level --set No\ Support