Created attachment 692561 [details] verbose lsusb Description of problem: If I plug in my cannon DSLR (EOS Rebel T2i) in a USB 3.0 port instead of a USB 2.0 port it does not work. Version-Release number of selected component (if applicable): How reproducible: Very Steps to Reproduce: 1. Connect your camera to your computer Via a USB 2 cable on a USB 3.0 port 2. Turn the Camera on 3. Nautilus will detect a camera 4. Click on the camera icon 5. Wait, tic toc, you will receive a message saying Unable to mount Canon Digital Camera. Error initializing camera: -1: Unspecified error. Actual results: Cannot see the contents of the camera SD card. Expected results: You should be able to browse the contents of the SD card. Additional info: It works on a USB 2 port. I am actually happy that I have USB 2 ports on my laptop else I would not be able to connect my camera and get the pictures. I found this information relating to the bug, but no fix. http://comments.gmane.org/gmane.linux.usb.general/65188 http://ubuntuforums.org/showthread.php?t=2045211 $ sudo lsusb Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 016: ID 04a9:31ea Canon, Inc. Bus 003 Device 014: ID 1004:618e LG Electronics, Inc. Ally/Optimus One/Vortex (debug mode) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 046d:c068 Logitech, Inc. G500 Laser Mouse Bus 001 Device 004: ID 045e:00dd Microsoft Corp. Comfort Curve Keyboard 2000 V1.0
I am not sure what component is responsible, but definitely not usbmon. The gphoto2 is not involved too. It's either kernel or something that mounts. Let's move this to gnome-vfs2 for now so someone can possibly triage.
Ok thanks for looking at this bug :D
Any news on this? For those with only USB 3.0 ports are stuck.
I can't confirm if the issue is still going on (it was a borrowed Camera), but it seems like this is still an issue http://askubuntu.com/questions/269069/unspecified-error-when-connecting-camera-on-64-bit-ubuntu (I know, I know, Ubuntu is not fedora but close enough...) The people with new laptops this year will have trouble since the Intel chipsets now come with at least 3 USB 3.0 ports and that is basically the number of USB ports they put on most new laptops.
BTW, I have the EOS 350 body and I always pop the CF card. Hate cables. That said, I didn't realize the issue is with 3.0 ports specifically. As you probably know, 3.0 introduces a yet another controller, XHCI, with a different handoff from EHCI. There is no companion controller anymore, I know that much. Someone needs to find out if gvfs is the right component. It may be the kernel.
There, changed it to Kernel. Hopefully someone will look at it now.
Hopefully this will be resolved soon. I have the EOS 550D (Rebel T2i) and my laptop has only USB 3 ports and am unable to transfer images. Till now, I used to remove the card and use with the built in card reader. Unfortunately, even the built in card reader driver provided by the manufacturer (Realtek RTS 5129) has stopped working after a kernel update. The module fails to compile on the new kernel. Link to driver (version 1.0.7) here : http://goo.gl/uAnqU My camera is incommunicado at the moment :(
I am experiencing similar problems. I have a USB 3.0 external HUB. When I put my USB 1.0 or 2.0 devices in it does not work. I don't have any USB 3.0 devices yet! I bought the hub when I upgraded my desktop last year, I thought it best to buy USB 3.0 just in case. I Can find no problems in messages or dmesg.
Update : Managed to get the card reader working using the staging driver...at least I am able to transfer my images now ... now hoping to get the camera working so that I can try out entangle (http://entangle-photo.org/) :)
Is this still happening with the 3.9.4 kernel in updates-testing?
This bug is being closed with INSUFFICIENT_DATA as there has not been a response in 2 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously.
Hi Josh, Sorry for slow reply, I don't actually own a Canon camera, I just borrow it from the school library when I need one so it is difficult for me to test things. I updated my laptop to F19beta, so it isn't the exact same system with which I described the problem earlier. with Kernel 3.9.4-301.fc19.x86_64, I can mount the camera on a USB 3.0 port and see the contents. Thanks for the fix. There seems to be problems pertaining to nautilus or the file manager with respect to having a USB device mounted, but I'll file them as separate bugs when I have the time to write up the reports. Thanks.
Hi Josh, Sorry for the delayed response. I am using kernel 3.9.6-200.fc18.x86_64 and it works fine now.. Seems whatever was broken got fixed... Thanks for the response and fix. Status can be changed to resolved.