Bug 91168 - installer crashed on presario laptop
Summary: installer crashed on presario laptop
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: kernel
Version: 9
Hardware: i686
OS: Linux
medium
high
Target Milestone: ---
Assignee: Arjan van de Ven
QA Contact: Brian Brock
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2003-05-19 17:31 UTC by willam ayalatz
Modified: 2007-04-18 16:53 UTC (History)
0 users

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2003-05-20 17:19:09 UTC
Embargoed:


Attachments (Terms of Use)

Description willam ayalatz 2003-05-19 17:31:35 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)

Description of problem:
I have a Compaq Presario 2505EA, and when I´m installing rh9, in the Media 
Check screen ( CD-ROM check ) , the system crash... and I must restart the 
laptop...

Can you help me?
Thks

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Insert cd on laptop
2.turn on
3.linux instalation screen
4.media check - freeze screen
5.reboot machine
    

Additional info:

Comment 1 Michael Fulbright 2003-05-19 19:18:33 UTC
If you hit cntl-alt-F4 do you see lots of read errors when the freeze occurs?

Sounds like you have a bad CD possibly.

Comment 2 willam ayalatz 2003-05-20 09:04:29 UTC
i install a new version of redhat ( 8.0 ) and show me the same error...
when the media check screen appears, the computer freeze it and i can´t make 
nothing. ctrl+alt+f4 doesn't function.



Comment 3 Michael Fulbright 2003-05-20 16:20:25 UTC
I do not know of any issues in the mediacheck code. This may be a kernel issue 
with your laptop instead since this screen works in our testing.

Comment 4 willam ayalatz 2003-05-20 17:19:09 UTC
Michael, I can fixed it...
I disable USB Legacy support feature in my bios and its works..

thank you for your support.


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