Bug 914818 - User experiences "technical difficulties" when visiting the site
Summary: User experiences "technical difficulties" when visiting the site
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OKD
Classification: Red Hat
Component: Pod
Version: 2.x
Hardware: All
OS: Linux
unspecified
medium
Target Milestone: ---
: ---
Assignee: Dan McPherson
QA Contact: libra bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-02-22 21:06 UTC by Kenny Woodson
Modified: 2015-05-15 02:14 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-02-22 22:18:47 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Section of the log that shows the error. (17.57 KB, text/x-log)
2013-02-22 21:06 UTC, Kenny Woodson
no flags Details

Description Kenny Woodson 2013-02-22 21:06:41 UTC
Created attachment 701347 [details]
Section of the log that shows the error.

Description of problem:

A user visits this url,  https://openshift.redhat.com/app/console/applications/ and tries to click the button to manage the application but receives the error page.

The following is the broker/production.log

It appears that we have a nil that is not supposed to be.

2013-02-21 15:04:40.775 [FATAL] NoMethodError (undefined method `+' for nil:NilClass):
  openshift-origin-controller (1.4.14) app/models/gear.rb:40:in `base_filesystem_gb'
  openshift-origin-controller (1.4.14) app/rest_models/rest_embedded_cartridge.rb:28:in `initialize'
  openshift-origin-controller (1.4.14) app/helpers/rest_model_helper.rb:50:in `new'
  openshift-origin-controller (1.4.14) app/helpers/rest_model_helper.rb:50:in `get_rest_cartridge'
  openshift-origin-controller (1.4.14) app/helpers/rest_model_helper.rb:25:in `block (2 levels) in get_application_rest_cartridges'
  mongoid (3.0.5) lib/mongoid/contextual/memory.rb:121:in `block in each'
  mongoid (3.0.5) lib/mongoid/contextual/memory.rb:120:in `each'
  mongoid (3.0.5) lib/mongoid/contextual/memory.rb:120:in `each'
  mongoid (3.0.5) lib/mongoid/contextual.rb:18:in `each'




Version-Release number of selected component (if applicable):

Current release as of 2/22/13

How reproducible:

I'm not sure yet but we've had many people experiencing similar issues.

Steps to Reproduce:
1.
2.
3.
  
Actual results:

The user experiences an error page when the user should be receiving the management page for the application.


Expected results:

The application should be displayed for the user.

Additional info:

Comment 1 Dan McPherson 2013-02-22 22:18:47 UTC
Fixed with migration

Comment 2 Sumana Annam 2013-02-26 01:28:26 UTC
User confirmed it is working; thanks dan and kenny!


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